Virtual PBX. Virtual PBX Telfin.Office Virtual PBX capabilities for business

An integral part of the work of a large office is the organization of telephone communications - it is convenient, practical and cheap. In this article, our experts will tell you how to install a mini-PBX in an office.

What is a mini-PBX for?

Mini-ATS allows you to organize telephone communication in small and large offices, as well as in a store. The essence of a mini-PBX is that you can connect a certain number of city telephone lines to it, and besides, you can also organize intra-office communication, where each user will have his own internal number. You can connect to the mini-automatic telephone exchange the usual models of fixed telephones, as well as radio telephones and faxes. We will tell you more about the settings of the mini-PBX below, but for now let's move on to organizational issues and its installation.

Before starting any work, it is necessary to make calculations. First of all, determine how many telephones need to be connected in the office and where they will be installed. This plays a key role in the choice of the PBX base station itself: the number of connection of internal telephones, the number of supported city numbers and the number of settings. When this question is thought out, you will need to choose a base station for a mini-automatic telephone exchange. As a rule, for mini-automatic telephone exchanges, base stations from Panasonic are used, which are supplied together with branded phones of this company, and they, in turn, support all the functionality of the base. And we also want to note one nuance: you need to choose a mini-PBX with a reserve of numbers, that is, not end-to-end, since if you need to install an additional phone, it will have to be connected in parallel to any number, which is not very good. Your mini-PBX should have a supply of at least 2-3 numbers. You can also pay attention to mini-automatic telephone exchanges, which allow you to freely expand the connection options for both internal subscribers and city numbers.

Installation of mini-automatic telephone exchange

The site experts recommend installing an uninterruptible power supply for the mini-automatic telephone exchange. For what? In the event of a power outage, the mini-automatic telephone exchange will simply turn off, and you will not be able to use either the intercom or the city one, and you will not even be able to call the electrical service. An uninterruptible power supply will enable the mini-ATS to work for several hours without providing a central power supply. In addition, the UPS will keep the voltage drops in the power grid, which will have a positive effect on the operation of the mini-automatic telephone exchange.

The base of the mini-automatic telephone exchange is installed at the central point of the office, in an accessible place. To begin with, you need to lay a telephone line from the city automatic telephone exchange to the place where the mini-automatic telephone exchange will be installed, after which connectors are put on the ends of the cable. When the city lines are installed and ready for connection, we proceed to the installation of the mini-automatic telephone exchange itself.

It is recommended to lay a separate line of the electric cable to power the mini-automatic telephone exchange. When the line has been supplied, we fix the base of the mini-automatic telephone exchange. To do this, you need to make a hole in the wall and drive in the dowels there and screw the screws into them, on which the mini-ATS is fixed.

Setting up a mini-PBX

Now with regard to setting up a mini-PBX. The PBX can be configured via a computer, both locally and remotely. To do this, you will need to install a software disc that comes with the mini-PBX.

First you need to give each extension a number. When the internal numbers are set, we redirect the connected city numbers to specific internal phones, so that each number has its own phone. It should be noted that any employee can redirect a call from his city number to his employee, that is, to his internal phone, although he will have his own city number. This is a great advantage of a mini-PBX, since the caller will not have to call back to another number, and you simply redirect his call to the right employee.

Some models of mini-automatic telephone exchange have the ability to work with mobile operators, for this you need to connect a GSM gateway to the mini-automatic telephone exchange, into which a SIM card of any operator is inserted. Setting up a mobile operator in a mini-ATS is also done through a computer.

If necessary, set up an answering machine, this function is available for all numbers and is very useful in business so as not to lose potential customers.

That's all, actually. The instructions for the mini-automatic telephone exchange always describe how to configure the device and how to install and connect it.

ATC, automatic telephone exchange the name of the manager of the telephone network elements. Modern communication combines many different networks, programs and technologies, telephone communication and the Internet are integrated into IP telephony.

Management of modern communications is carried out by software products installed on universal computer equipment, a modern PBX can be called a telephone server with full responsibility. The telephone server (TFTP) sends the phones control codes: passwords, encryption codes and many other data for successful network operation. In a modern telephony network, telephone traffic, signaling, data, and video are transmitted. Hardware and software complex for organizing telephone communication, a modern solution. A modern automatic telephone exchange provides telephone communication for all subscribers connected to it, both among themselves (internal network) and with telephones around the world. Our PBX allows you to connect phones using the Internet. You can install the phone program on any computer, buy an IP-phone - connecting to an IP-PBX will take no more than 15 minutes. Telephone communication over the Internet has a number of advantages: fast connection, connection of IP-phones from anywhere on the Internet.

The advantages of telephony over optical cables: high reliability, the highest quality of telephone conversations.

ATC can be divided into several groups according to purpose and performance. By execution: hardware, software and hardware, software. By designation and execution: virtual, cloud, IP-PBX, mini-PBX, office, corporate, operator.

A virtual PBX allows each subscriber to connect up to 100 IP phones free of charge, paying a monthly subscription fee and international calls. This way of organizing telephone communication allows the company to save significant funds, to organize high-quality telephony using optical cables and the Internet.

Cloud PBX creates several virtual PBXs that can be managed by different administrators. Cloud PBX has a much higher performance, allows you to connect up to 5 thousand subscribers and manage one or several independent user groups.

IP-PBX is a PBX program (asterisk, freeSWITCH) installed on a server platform. Configurable for specific tasks - security, call flow rule. The disadvantage is the need to maintain and maintain a qualified system administrator.

Our PBX

A modern automatic telephone exchange, hardware and software complex consists of a program and a computer with specially selected equipment ( hardware) high reliability. High quality ATC from a reliable telecom operator - the best solution for your business. We offer: seven automatic telephone exchanges of your choice, telephony and CRM.

We discuss the installation of a corporate and operator telephone exchange with each client in advance on an individual basis. We purchase equipment and prepare programs for the tasks of the company.

A full-fledged telephone connection is an important condition for the productive and profitable work of companies. Modern technologies will help to provide it, they are distinguished by ease of connection, versatility and economy. To order a modern communication, it is suggested to contact a trusted company - "Canmos", which employs highly qualified specialists and uses advanced technologies.

Automatic telephone exchange, it is designed to transmit a signal from one telephone to another. This allows you to receive a call, conduct telephone conversations.

Telephone systems are evolving rapidly today. For their work, the enormous possibilities of the global network are used. This allows you to significantly reduce overall material costs while achieving greater functionality, gaining advanced settings, ease of management and ease of use.

When required modern communication in Moscow, you can choose the most suitable type for specific requests, satisfying with functionality and cost. The most popular types today are:

virtual telephone system - the work is based on the use of IP-telephony technology, which allows you to get a huge list of necessary and useful options with little material costs. All of them are aimed at promptly resolving business issues, improving the quality of service, allowing the organization to be brought to a new level of development, significantly improving many indicators;
cloud PBX allows you to create several virtual ones that can be managed independently. Cloud creates several groups of subscribers (phones) that work with different city phone numbers as telephone exchanges on different equipment;
office - ideal for organizing communication in the office. With its help, you can easily receive many calls without losing a single customer, creating all the conditions for a rapid growth in sales. The employees themselves, receiving short numbers, will be able to immediately resolve everyday issues by communicating with each other. Workers unite not only workers in one building, but also in other departments, representations. All this becomes real with the use of the Internet;
mini-PBX is an economical option suitable for small businesses. When choosing it, at a low cost, you can easily solve the issue of high-quality communication, using all the functionality to the maximum. The system will delight you with flexibility of settings, team control, as well as many options;
corporate - provides telephone conversations between different departments and within the network. Provides for the use of the required list of additional services. Intellectual ability promotes high efficiency and usability;
IP-PBX creates a telephone network, maintains communication with subscriber (connected) telephones via IP protocol;
operator's room is based on innovative technologies that allow, with a small investment, to get a fully functioning system with a wide range of options, demonstrating stable and correct operation.

After getting acquainted with the features and purpose of each type, you can decide. Professional advice from experts will also help in this. They are ready to answer all questions. When working with clients, an individual approach is practiced. This means that all wishes are taken into account. Appropriate options are offered for specific tasks.

Virtual stations have become especially common today. No wonder, because their indisputable advantages make such a choice fully justified. They are managed using your personal account. You can go to it on the official website of the service provider. All information is indicated here, and users can make the appropriate adjustments, perform all the required operations, set the required options, and also solve many other questions. Management does not have a high level of complexity, it does not take much time.

The automatic secretary shows itself perfectly in business. He successfully copes with several questions at once. These include receiving calls. In the future, they are redirected according to the specified scenarios. If necessary, you can leave information. The redirect function becomes very useful when the line is busy. Due to this, customers are not lost, they are provided with answers to all questions that arise.

A modern server (TFTP) can significantly reduce the material costs required for negotiations. This is facilitated by free communication between office employees. They are encouraged to use internal numbers. They are short and easy to remember. Another plus is the organization of negotiations between branches located in different places. As a result of effective interaction, all issues will be resolved easily, without taking much time, provided that there are significant savings due to low tariffs.

The only condition that is required is a permanent connection to the worldwide network. By the way, "Canmos" will also help with this issue, because the provider specializes in providing this category of services as well. Here you can choose the most suitable package that suits the connection speed, technologies used, as well as prices and other conditions.

Together with the station, excellent internal and external communication is organized. Thanks to its good power and excellent performance, there are no problems with conversations. Subscribers can always get through. They are redirected to the employee they are interested in. Also, the employees themselves communicate with each other without any problems.

To achieve this result, it is necessary to correctly configure the settings. So, employees are divided into certain groups. The optimal number of lines is intended for them. Calls are sorted according to the specified settings. The system automatically allocates free lines for subscribers. This feature eliminates interruptions and allows you to contact the desired subscriber without delay, without wasting time on tedious waiting or numerous chimes.

IP telephony provides its own characteristics regarding the operation and the basic principle of operation. The station itself is located on a server: on the server of a provider specializing in the provision of this category of services, on a server on the Internet or on a server in the subscriber's office. Its customization is carried out taking into account the specific requests of the customer. Special protocols are designed to transfer information, including multimedia and voice messages. Provided that the PBX is located directly on the server of the telecom operator, there is no need to purchase expensive equipment, and the connection is very easy and fast, requiring only the appropriate settings.

Modern PBX

The systems in use today are becoming an accepted standard that companies cannot do without. The most popular type of station is IP. They are indispensable for small, medium and large businesses. In each case, an optimal package of services is selected, functionality that allows you to solve the full scope of the tasks.

Modern PBX has a clear operating principle. It includes a server, a certain number of phones, and the gateways required to connect to the networks. Contacting a provider to order services allows you to quickly resolve the issue of connection, without resorting to complex work and without purchasing expensive equipment. Such attractive features contribute to significant savings.

The main advantages of choosing are:

scalability - there are no problems with expansion, which makes it possible to easily add new phones and serve a large number of subscribers;
extended functionality - in addition to the basic options, it is proposed to use a large number of additional ones. As a result, even more issues are resolved. In practice, the functions of call forwarding, voice menu, call recording and much more become useful;
ease of management - provided by a simple interface in which you can easily perform all the required actions;
setting - carried out according to many parameters. The necessary characteristics are set for using the system with maximum benefit;
profitability - connection and subsequent use is inexpensive;
promptness of connection - all settings are carried out in a short time frame;
quality - negotiations become as comfortable as possible due to stable quality;
safety - the use of modern technologies ensures a high level of safety.

Distinctive feature modern automatic telephone exchanges the presence of an auto attendant function is favored. With its help, the process of automating the reception of calls takes place. It is intended to be used for corporate purposes, becoming indispensable for different organizations, differing in size, specialization and direction of activity. In each case, it significantly speeds up the performance of many tasks, and the quality of service reaches a new level.

The need to use an automatic secretary is related to the need to reduce the workload on employees, as well as to reduce their total number, which makes the fixed costs significantly lower. Work is carried out intelligently, according to predefined settings, without requiring the use of expensive equipment.

For many organizations, in order to grow their business, it is important to solve two main questions:

improve the efficiency of employees;
improve the quality of service.

This will help modern PBX, having all the technical parameters and functionality required for this. Thanks to the convenient communication between employees, they will be able to quickly resolve all business issues that arise every day. The system unites different departments, employees working remotely, who are on a business trip. All this significantly increases their performance indicators.

Another issue is quality communication with customers, which is an important condition for organizing a high level of service. Potential buyers can easily call the company. The telephone line allows you to simultaneously receive a large number of calls, so no one will be left unattended. A clear voice menu with appropriate prompts will help you contact the required department. A pleasant greeting and musical accompaniment make it possible to form a good impression of the organization itself from the very first moments of contacting it.

Our advantages

Telephony provider

For every client

Individual approach

work experience

More than 15 years

Office in CAD

All services

Telephony

WebRTC, Call Back

The best prices

PBX protection

Deep packet inspection

We use

Innovate experience

Telephone communications

Optics, TLS

ATS Moscow

There is an active business life in the capital. There are many companies operating in different fields of activity. It is important for all of them to overcome the high level of competition, reach a new level, and increase profitability. Achieving such results will require a competent approach to business organization. An important condition is a highly efficient communication system that provides quality service and constant interaction of the entire team.

For all the tasks listed above, you will need a multifunctional and correctly configured ATS Moscow. You should order its connection from a trusted provider offering high-quality and stable services at a reasonable cost.

System connection is required for many questions:

reduction of fixed costs for calls, including calls to other cities and countries - calls are much cheaper due to the offer of attractive tariffs;
unification of the entire team - the system promotes effective interaction between individual employees, as well as different branches, representative offices, regardless of their location;
mobility - anywhere you can connect with the right employee to carry out daily tasks. There are no problems when changing office premises, because the move does not require thinking about communication, it will remain unchanged.

The list of options inherent in systems is incredibly extensive. Most often used in practice:

"Smart" call processing - reception and further redirection is carried out at an intelligent level, taking into account the specified parameters;
auto attendant - automatically accepts calls, processes them promptly, without involving a large number of employees;
voice menu - following simple and understandable prompts, you can easily reach the employee he needs, who will advise on emerging issues;
recording - telephone conversations are recorded. Subsequently, the stored information becomes very useful. Its careful study creates conditions for resolving conflict situations, assessing the activities of employees, the level of quality of service;
reports - statistics and other information are provided on the conducted negotiations.

This is just a small fraction of the huge opportunities that open up with the use of the system. All of them were able to be appreciated directly in practice by Canmos customers. Immediately after the implementation of the system, its benefits are felt due to the improvement of many indicators. Management is easy, does not involve any complications, and the connection does not take much time.

The flexibility of settings allows you to enter all the required values for the main parameters, to successfully cope with the entire volume of tasks. In the future, the choice of this option will also allow you to experience significant savings, because negotiations will cost an order of magnitude cheaper, subject to excellent quality and stable work. The telecom operator's clients receive a combination of the main advantages - excellent quality at a reasonable price, which makes cooperation profitable from all sides.

Order an efficient and multifunctional ATS Moscow with phone numbers in codes 499 and 495!

PBX functionality

Intelligent PBX

Distribution of incoming calls to telephones is set by the administrator in the PBX interface (dialplan).

Security

Deep packet inspection, HTTPS, management from specified IP addresses.

New technologies in PBX

WebRTC telephony, Call Back.

Separate control

Each administrator manages his own user group.

Greetings when calling

Any voice file is installed for each subscriber.

Statistics, reporting

The administrator can get any reports on the received and made calls of his user group.

Conferences

You can create conference groups for more than 3 parties.

Video calls

PBX allows you to connect video telephones.

Integration with CRM

Integration with various database management systems.

Telemarketing

Implementation of automatic dialing to subscribers with subsequent call routing.

Fax Server

Receiving faxes to E-mail. Sending from a computer.

PBX connection, provider

To resolve the issue of organizing effective telephone communication, you will need to connect an automatic telephone exchange. In this case, you will initially have to decide on the provider that provides the services. Today, there are many organizations operating on the market, each of which offers its own terms of cooperation, a certain list of services provided and prices. In practice, it is important to get a high-quality connection with low material costs. Such benefits are provided to everyone who has chosen the telephony provider "Canmos".

The provider has been working in its field for many years. During this time period, the organization has shown itself to be excellent, responsibly approaching its work, providing high-quality services. This is facilitated by:

the use of advanced technologies, including cloud ones;
use of modern equipment with excellent characteristics and advanced functionality;
attraction of highly qualified specialists with extensive experience, responsibly related to the performance of professional duties;
round-the-clock support service, promptly resolving all emerging issues.

When working with customers, an individual approach is practiced. The company understands perfectly well that each of them has his own wishes and requests. For this reason, different service packages are offered to choose from, differing in terms of conditions and prices. Optimal packages are selected on an individual basis in order to obtain the required list of options by investing in the planned amount.

The main selection criteria are:

number of external and internal ports;
used equipment and technologies;
list of options and additional services;
price.

Anyone who plans to connect to a PBX will be able to familiarize themselves with the list of services provided and the packages offered on the website conveniently. A lot of relevant information is published here, including about the main areas of the company's activities, current prices, and so on.

If you have any questions, when additional clarifications are required, you can contact the staff. Convenient methods are proposed for this. For example, on the website you can order a call back by filling out a short form. At the indicated contact numbers, managers promptly call back to answer all questions. It is also easy to leave a request for ordering a service on the site. All that is required for this is to fill out a short form, indicating the requested information in it.

The PBX is connected in a short time frame, and it is being evaluated very soon. Cooperation is carried out according to a simple and understandable scheme. It includes several basic steps:

application - you can inform about your intention to order the service through the website or by calling the company at the specified contact phone numbers;
discussion of details with the manager - informing about existing wishes;
selection of a tariff - selection of a package that suits all parameters and functionality;
providing access to your personal account - entering all the required settings and getting started.

Just a few simple steps - and the customer receives a modern, multifunctional, stably working system that allows him to successfully solve everyday work issues. Improve the quality of service, as well as actively develop the business as a whole.

Security

SBC (S ession B order C ontroller - session border controller) carrier-class equipment (software or hardware), ensures the security of carrier NGN networks.

Automatic telephone exchange

When high-quality, functional, but inexpensive communication is required, the best solution would be automatic telephone exchange... They can be of different types, but virtual ones have become the most popular. Their popularity is associated with the main advantages that distinguish this type from others:

fast connection without purchasing expensive equipment, laying cables;
flexibility of customization for specific questions;
many basic and additional options for highly efficient use;
efficiency in connection and further operation.

The choice becomes economically justified. Together with it, negotiations within the network between employees will be free. Each of them has its own short number. Calls to other cities and countries will become much cheaper. Savings on them will be up to 80%. This figure indicates a significant economic benefit that all customers of the provider receive. In addition, in the large number of packages presented, it is easy to select the optimal types for a specific budget and tasks. Professional advice from employees who are ready to help everyone with a choice will help in this.

A significant advantage of a virtual system is its extended functionality:

intellectual qualities;
ease of management with division into separate user groups;
Call Back;
WebRTC technology;
clear voice menu;
greetings;
detailed reports and provision of statistical information;
integration with CRM;
distribution of incoming calls according to the specified settings;
holding conferences;
connection of video telephones;
faxes;
telemarketing.

Communication organized with the help of new technologies and the Internet is characterized by high quality and security. At the same time, it does not require large financial costs, which contributes to significant savings for the company. The decision becomes justified, optimizing the constant expenses of the company, creating all the conditions for its rapid development, improving the main indicators, and the productivity of the team.

An equally important result achieved in practice concerns the improvement of the quality of service. This in turn contributes to expanding the customer base, retaining loyal customers, and improving profitability, which is the ultimate goal for entrepreneurs.

On the base automatic telephone exchange a full-fledged call center is being organized, allowing specialists from different departments to communicate, as well as simultaneously receive a large number of calls. Together with him, in the near future, you can evaluate the remarkable results, build a good impression of the organization itself.

The station improves the performance of the company by providing basic statistical information. In particular, this concerns the number of negotiations, their duration and other information. Recording of negotiations becomes no less useful, thanks to which it is easy to monitor the work of the team, evaluate the quality of service, and make the required changes to the activity if necessary.

To get all the benefits listed above, it is important to seek the help of a trusted provider who responsibly approaches their work, clearly fulfilling all obligations to each of the clients.

Canmos is a company that is ready to offer such benefits to everyone, which is proven by many positive reviews and a good reputation. Here, each of the clients will find an extensive list of services provided with consistently high quality at reasonable rates, an attentive and round-the-clock support service, professional advice on all emerging issues. This makes it possible to add up exclusively the most pleasant impressions of cooperation, to achieve excellent results directly in practice.

Connect a multifunctional PBX from a reliable provider on attractive terms for the development of your business! Leave your application today to get a ready-made solution soon!

Quickly connect PBX


Order PBX		The manager will call and help with the choice		We will provide a PBX, get started

Order PBX

Our company is developing dynamically. Departments grow, new ones appear, business processes change and are optimized.

With a cloud PBX from Cifra-Telecom, it is possible to quickly solve switching issues of various complexity, including integrating mobile phones with PBX, controlling the quality of communication between employees and customers - the functionality allows, the interface is intuitive.

I would also like to note the high quality of technical support.

Alexey Kudryaev

Head of IT department

By the nature of my work, I conduct a lot of telephone conversations with my partners located at a considerable distance: near and far abroad, all regions of the Russian Federation, the Moscow region. To reduce costs without losing the quality of communication, I use IP-telephony. A significant disadvantage of IP telephony in comparison with mobile communications was the need to be present in the office to make outgoing calls. This severely limited my communications or led to unjustified additional costs for mobile communications. This problem was completely solved by connecting the "Mobile ATS" service. At the moment, I have the opportunity to call at the lowest rates from any place in Russia where there is a cellular connection, and the technical support of Cifra-Telecom has organized the most convenient logic of my virtual PBX.

Cooperation with Cifra-Telecom allowed me to:

1. Using the connection is as convenient as possible, without any restrictions

2. Do not go beyond the subscription fee in terms of expenses

3. Have opportunities for the development of corporate communications (internal numbers of employees, etc.) for the future

Muryshkin Dmitry

Individual entrepreneur

“Our company CITY POSTER has been cooperating with Tsifra-Telecom for three years. And we have never regretted it.

Cifra-Telecom employs real professionals who know and love their job. At our first meeting, we simply voiced our wishes and needs to the company's specialists in the field of organizing telephone communication and received quick, competent, clear advice and practical assistance. As a result, we have received high-quality low-cost telephony in our office and a high level of service for the past three years. When we had any questions or wishes (change call forwarding, etc.), it was enough to contact the company's employees by phone, and we were always promptly provided assistance and technical support. Convenient, simple and reliable!

We have recently opened a second, additional, office of our company. The question of who will provide us with telephone services is not for us: of course, Tsifra-Telecom. They have established themselves not only as excellent specialists, but also as good people with whom it is pleasant to deal. The slogan of this company is "Affordable and high-quality communication", and they fully justify it. "

Olga Antipova

MAGNA ART - "CITY POSTER"

We have been using the services of Tsifra-Telecom for 7 years.

Initially, we simply received consultations on the operation of our telephone system on AVAYA equipment, over time, consultations turned into a more extensive interaction, and what is very important for me, all our questions or problems were perceived by the company's specialists as their own. All problems, malfunctions, etc., were resolved quickly and efficiently, the departure of Tsifra-Telecom specialists, calls (to solve our problems) almost at any time of the day, allowed us to always be in touch with our clients. It has been four years since we switched to IP-telephony based on a virtual PBX from Cifra-Telecom. All support, configuration and organization of the system were undertaken by the specialists of this company. Cifra-Telecom is one of the few companies in the IT business that not only sells services and solutions, but perceives customers as friends, and this cannot but rejoice. I am very glad that my company has Cifra-Telecom as a partner.

To create and modernize a corporate communication network, a Virtual PBX can be used. With its help, it is easy to build and optimize all communication processes for business.

On the basis of a Virtual or mini-PBX, you can combine all communication channels into one: from ordinary calls and notifications about customer and partner calls in messengers to creating automatic tasks in an integrated CRM or ERP system.

The advantages of IP telephony for the office:

line availability for receiving and making calls;

the possibility of free connection of an unlimited number of internal numbers for employees;

the ability to use a connection to connect subscribers both via a regular telephone network and on the basis of an IP network;

high quality and stability of communication without interruptions in the connection, noise, interference and other defects that can interfere with comfortable communication;

extended functionality of a virtual IP-PBX, especially when using the integration of virtual telephony with customer relationship management systems (CRM and ERP), not to mention traditional tasks (receiving and transmitting faxes, saving conversations and forwarding calls);

lack of reference to the location of the office;

the ability to connect dynamic call tracking to track the effectiveness of advertising.

* - uninterrupted operation of communication is guaranteed when routing calls only through the networks of our company (without switching to / from the network of partners) and in case of force majeure.

Cloud PBX - reliability and innovation

Cloud telephony is a modern platform for companies with any state, including those with remote employees (working outside the office). Has great success with business in Moscow and other cities of Russia.

A virtual PBX is a full-featured telephony service, the technical base of which is based on the duplication of all infrastructure elements, which guarantees uninterrupted operation and data storage, including call records. Optimal cost, the ability to integrate with other business tools and expanding functionality make it possible to use an innovative product every day.

You can use a cloud PBX in the office without any phones at all - a computer or laptop connected to the Internet is enough: all the resources are actually with the provider. The number will also be virtual, that is, without being tied to an office. You can connect and configure a Virtual PBX completely remotely.

Connection in 3 hours

The selected number will be available for receiving calls immediately after the conclusion of the contract

Lack of binding to address

No wires, no hassle with moving or opening new points of presence

Favorable rates

Connection of a number from 0 rubles, payment for a number from 250 rubles / month, minute of conversation from 0.42 rubles.

High reliability

UIS communication infrastructure guarantees stable operation - no more than 15 minutes of downtime per month *

Easy connectivity of possibilities

It is easy to connect and disconnect functionality and pay only for the tools and capabilities used

Technical support 24/7

And a personal manager for convenient work with telephony, Virtual PBX and other tools

Possibilities of a virtual PBX for business

Online Stores

Automation of order processing

Call centers

Operator control and call distribution

Service companies

Tracking all stages of customer interaction

Financial institutions

This is a great solution for companies that value mobility. IP telephony can work from anywhere in the world and does not require changing the phone number. Cloud telephony allows you to make any settings up to the scenario of choosing a specific operator when the specified conditions are met in the Personal Account, which makes Virtual PBX a very flexible tool that adapts to any needs and tasks.

Connecting smart telephony from UIS allows you to use various tools: a call from a website (sitephone), a lead generator and an online consultant. With their help, the company can provide customers with additional communication channels. Connecting a Virtual PBX is an important step for business growth.

The Navigator company specializes in the implementation of automatic telephone exchanges - automatic telephone exchanges (from the English ATS - automatic telephone system), including mini automatic telephone exchanges of such leaders in the field of telephony as Panasonic, Samsung, LG, their installation, installation, programming, configuration and repairs at the client's office, as well as customer service.

The Navigator company will perform the following works:

installation of automatic telephone exchange - our employees will provide your company with fast and high-quality connection of an automatic telephone exchange;
setting up a PBX - we will provide you with a choice of parameters and functions that will most closely match the communication tasks of your company;
PBX service: service is a guarantee of uninterrupted operation of your company's telephone network.

Our advantages

More than 10 years on the market

Warranty for work performed

Training of employees of the client's company

Wide range of equipment

Discounts for regular customers

Complex services

Installation of automatic telephone exchanges is a crucial stage in building a corporate information and communication system, the quality of implementation of which will determine the promptness of making managerial decisions in the company, coordination of the work of departments and communication between employees. Therefore, it is necessary to entrust this task to real professionals who have been working for the Navigator company for several years.

In particular, we work with such an integral attribute of modern office communication as mini-stations, guaranteeing our clients the following list of works:

installation of mini automatic telephone exchange - we connect office telephone exchanges of the world's leading manufacturers: Panasonic, Samsung, LG automatic telephone exchange stations;
setting up an office mini-automatic telephone exchange - our engineers will implement optimal software algorithms in the telephone exchange processor in accordance with the parameters you specified;
repair of mini automatic telephone exchanges - in case of breakdowns or failures, our employees will provide a quick and high-quality solution to all problems.

Installation, programming and repair of office mini automatic telephone exchange - the Navigator company provides all services in the shortest possible time and at optimized prices.

The qualifications of our specialists and the accumulated work experience allow us to cope with the installation and programming of any mini ATS, using the full potential of them.

Examples of several typical PBX solutions for the office:

When installing mini-automatic telephone exchange, we guarantee:

Prompt visit of a specialist;
Providing a guarantee for all types of work and equipment;
Training of employees of the client's company to work with the installed equipment;
Installation, configuration of mini-automatic telephone exchange on the day of application.

Competent programming of mini automatic telephone exchange will allow:

Remove the problem of busy lines - if one manager is busy, the call is forwarded to another station. You will forget the problem of "no call"!
Set the "night" mode at the end of the working day.
Route calls to a specific station in the company.
Set restrictions on indoor stations.
Receive reports on calls from the station.
Set up special features such as voice mail, digital assistant, automatic fax reception, etc.
Set the playback of radio and MP3 songs when "dialing" and much more.
Provides the ability to integrate video surveillance systems and some models of intercoms into already installed automatic telephone exchanges.
Reprogramming the PBX within a month free of charge.

PBX software

The need to install a mini ATS is not even discussed, the only question is how to choose the most practical, reliable and durable equipment.

Panasonic PBX

Modern and high-tech mini PBX Panasonic is distinguished by a variety of models and functions, which allows them to be used both in small enterprises and in large corporations.

Technologies used in Panasonic PBXs provide communication for soft and analog telephones, facsimile machines, cell phones, modems and radio telephones. Panasonic PBXs can be programmed using special software or software loaded into a laptop or personal computer.

Panasonic PBXs boast a wide range of irreplaceable functions that will help make your life easier and more convenient: voice mail, call forwarding, digital secretary and so on.

Competent installation of mini PBX Panasonic will allow you to forget about the problems of "no dialing" when you lose potential customers due to busy lines.

Professional service of mini PBX Panasonic will forever save you from problems with your phone and communication!

Samsung PBX

The Navigator company supplies, configures and maintains Samsung mini automatic telephone exchanges.

Reliable and multifunctional mini automatic telephone exchanges of this manufacturer have long been deservedly popular all over the world due to their reliability, durability and a huge number of built-in "skills".

Everyone who has ever dialed in authorities and companies knows how monotonous melodies are when dialing. Modern mini PBX Samsung can be programmed to play radio and MP3 songs, you can install an autoinformer with extension dialing, automatic reception of fax messages, and so on.

By entrusting us with the programming of Samsung mini PBX, you will forget about problems with telephone communication!

Mini PBX LG

You can also buy LG mini automatic telephone exchange from us - the leader of the modern telephony segment.

At one time, mini PBX LG made a splash in the telecommunications market, forever changing the standards of data transmission within the office. And now the main credo of the company remains loyalty to quality and the desire to make all its products even more technological, convenient and easier to use. At the same time, the manufacturer pays close attention not only to the needs of large corporations with an extensive office network, but also listens to small businesses.

The result is a wide range of LG PBXs, where everyone can find the best option.

Mobile external number

Mobile external number - IP PBX (Mobile Extension)

A mobile subscriber (eg GSM) can use his mobile phone as an internal subscriber of the ipLDK system. If his mobile phone number is registered with ipLDK, he can receive and make calls as an extension *.

This function is available as standard with processor version 3.8

* Provided that external trunk lines are connected via the E1 stream.

IP-PBX Yeastar MyBPX

LLC Navigator is an official dealer of equipment and Yeastar.

Yealink equipment allows you to provide unrivaled telephony services to a wide variety of customers. We implement the delivery and configuration of automatic telephone exchanges for small offices up to 32 subscribers, and ending with corporations with thousands of employees. In the maximum configuration, one PBX can support 80 simultaneous conversations, record all conversations, address book, blacklist, SIP SMS, all kinds of audio greetings and much more. To complete the perfect telephony in the office, Yeastar has developed a huge line of IP phones. You can choose the device, both for the style of the manager's office, and for the convenience of the secretary with an additional module for switching to additional employee numbers.