The service "You have been called" from MTS - How to disable? Description of the service You received a call from MTS Message You received a call from MTS

How to find out who called if you were offline for a while? Very simple! Use the service "You have been called" from MTS. With its help, it is easy to determine the number of the uncalled subscriber, as well as at what time and how many times he called.

What does the “You have been called” service provides and its nuances

When your smartphone is running low or is offline, it's easy to miss an important call. To keep abreast of all the calls that came to the phone during the absence of the network, enable the "You were called" option. Her virtues:

not a single call will be missed;
the subscriber will be informed at what time, how many times and from which number they called;
one message will contain detailed information about the missed call.

Important! The message about missed calls is stored no longer than 1 day.

Message example.

An alternative to the service "You have been called" is the service "Voice mail". It also informs the subscriber about missed calls. But unlike the first, the option allows the missed caller to tell about the reason for his call in the form of a voice message.

Price

Every day, 1.20 rubles will be charged for the option. But if you are the owner of a new tariff plan, for example, "X", "Tariff", "My Smart" or another, then "You have been called" will cost nothing. To check if the service is free for you or not, go to the "Services" section. If its cost is zero, then it will be in the "Free" section.

Why does not it work

Sometimes when the service is connected, SMS does not come. There may be several reasons:

no one called in your absence on the network;
call received as call forwarding;
if different types of redirects are connected;
all incoming calls are barred;
phone memory is full. Delete all read SMS to use the service.

Messages with information about missed calls may reach, but instead of the subscriber's number there will be a set of characters. This is possible if the caller has connected "Caller ID".

The "You have a call" service will not work if voice mail is connected.

How to connect

If the subscriber is the owner of an archived tariff plan or does not have this option included in the tariff by default, then he can use one of three ways to activate it:

dial the command *111*38# "Call";
activate the service in your personal account. To do this, go to your personal account on the MTS website, go to the "Services" section, go to the "Paid" tab and click on the "Connect" button;
in the mobile application.

On the new tariffs, the service does not need to be connected - it is included in the package by default.

Attention! For users of the “You have been called” service: if the “I'm online” option is enabled for the uncalled subscriber, he will be able to find out when you appear on the network. Callers will receive a message with the following content: "Subscriber +7ХХХХХХХ has appeared in the network coverage area." If you do not want to notify about turning on the phone, activate the service "Prohibition of the service" I'm online ".

How to disable

The option is disabled using the same command that was connected: *111*38# "Call". You can also do this in your personal account on the operator’s website:

Log in to your account by entering your phone number and password.
Go to the "Services" section, then click on the "Free" tab if the option is included in the default plan and is free or on the "Paid" tab if you need to pay for it daily.
Click on the "Disable" button.

Smartphone owners can easily deactivate it in the mobile app.

The MTS telecom operator today offers many convenient options and services that greatly simplify the process of maintaining communication with other subscribers. Among them is the service “You have been called” by MTS, which allows you to receive messages about customers who have not called for any reason. You can connect it yourself or with the help of a company representative.

In most cases, the option is enabled by default when buying a SIM card and the client is not always notified about this. Then the question may arise: “They called you” - what kind of service is this and why is it required? The principle of its operation is as follows: if the subscriber misses a call from any other number (due to temporary blocking of the phone, being in roaming, disconnecting the card and other reasons), he receives an SMS notification about the missed connection on his phone. As a rule, the message indicates the time and number of the caller who did not get through. This option allows you to call him back. As a rule, it connects for free.

Terms

When connecting and operating the option, it is important to be aware of the following network conditions:

information about missed calls is not received if they were forwarded;
the service is deactivated if the subscriber sets the barring option for incoming calls on the phone;
if the caller has activated the anti-identifier service, it is not possible to set his number using the option;
Availability " Voice mail” deactivates the option;
the maximum duration of storing information about missed calls is 24 hours;
disabling the short message service (SMS) will deactivate the option.

As the sender of SMS notifications, the operator indicates the phone number from which the subscriber could not get through.

How to activate the service "You have been called" on MTS for free

If the option was not provided by representatives of the sales office when buying a SIM card, you can connect it yourself. To do this, it is recommended to use the following methods:

Using the USSD command. You will need to dial the combination *111*38# on your phone and press the call button.
In the Personal Account. It is necessary to have registration on the Internet platform. If it is available, you need to log in and select the Service management item in the main menu, then the service of interest.
Through the application "My MTS" for smartphones. The connection mechanism in this case looks the same as on the operator's website.
By calling contact center MTS. It is enough to dial 0890 and wait for the consultant's response. Next, you need to ask about the question of how to activate the “You have been called” service on MTS. As a rule, in such cases, consultants connect themselves. Upon activation of the service, an SMS notification will be sent to the phone.

It is also possible to apply with a passport and a SIM card to the sales office with a request to connect. However, this method is the most time-consuming and inconvenient. It is much easier to enable the service yourself.

The cost of the service "You called" MTS

It is important for the subscriber to pay attention to the fact that the connection of the option itself is free of charge.

However, the daily use of "You have been called" is paid. The subscription fee charged for each day of operation will be 1.2 rubles. The cost of each individual notification is 0 rubles. It is also possible to disable the service without penalties from the telecom operator.

Service deactivation

It is also possible to disable the option in four similar ways: using the USSD command, in the Personal Account, in the application or via a call to hotline. Shutdown is also made at the sales office.

Conclusion

There is no urgent need for the “You have been called” service from MTS, however, it can greatly simplify contacts with other subscribers by providing information about those who did not get through. In addition, the option is connected and disconnected free of charge; its use is relatively inexpensive.

The service “You have been called” by MTS is a reminder from the mobile operator that other subscribers tried to contact you. When you are offline for certain technical or service reasons, other clients of different mobile operators are unable to contact you. So that the consumer can always really find out who recruited him and re-recruit acquaintances, the corporation has introduced an option that works on the principle of SMS mailing. It works on all rooms. More details about the principle of operation and features of the mobile capability - in a short review.

By activating this feature, the user in one notification receives information about the people who tried to call him while he was unavailable. This is very convenient, especially in our time, when it is always critical to stay in touch. If you are left without a cellular network in an elevator, somewhere far from the city, or your smartphone is dead, when you return to the “online” mode, you will see who, when and how many times dialed.

Terms

The payment is 1.20 rubles, and is charged even when notifications did not come. Works continuously until manual deactivation.
A message arrives in which it is clearly indicated: the caller's phone number, the number of missed calls, the exact time of the calls.
For successful work, it is enough to replenish the balance in a timely manner so that there is a sufficient amount of money on the main account.

Pros and cons

Positive sides:

information about incoming calls is visible;
reminder;
price;
always works;
in one text - contact, call time and number of missed calls.
you receive as many messages per day as the number of times you have been called, and this does not affect the price.

Among the obvious shortcomings, customers distinguish:

The fact that money is withdrawn for it, regardless of whether it was used per day.
Notifications are stored in the phone's memory only for a day.
In parallel with the option, the mailing list “I'm in touch” is also activated. It notifies users who were unable to contact you that you are online again.
If another person has an anti-caller, then it will be displayed as hidden.

Message example

The service “You have been called” by MTS is an SMS with the following text: “Subscriber +123456789012 called you XX times. Last call 07/09/2020 at 13:18.

The dialer is indicated as the sender in the letter.

How to activate the service They called you on MTS for free

As of summer 2020, the option is not free. It is impossible to go through activation for bonuses, donated to an additional balance of funds or other cash. Payment is made for real money. We remind you that it is important to take care of a positive balance, as “You have been called” is disabled if there are not enough funds to pay.

How much does the “You have been called” service cost on MTS

For a day from the main account are paid at 1.20 rubles. The operator notifies the operator of a possible price increase in advance via SMS.

How to disable the service "You have been called" MTS

Deactivation methods:

combination set *111*38# ;
through Personal Area in "My MTS";
through the site.

They operate equally quickly and do not require additional fees. The answer to the question of how to activate the “You have been called” service on MTS is simple. Enabling is identical to disabling.

The status of all existing applications and loyalty programs on the account can be monitored by the client online in his personal account. The cellular communications corporation offers services that are needed for comfortable access to the network.

When a person is without a cellular connection for a long time, he risks missing many important calls while the phone is not working. Quite often, this leads to disruption of communications between people: the conclusion of transactions is disrupted or even the work of entire large companies is hindered. To avoid such embarrassing situations, MTS has developed a unique service called "You have been called." With its help, you can receive notifications about numbers and subscribers who tried to reach you while you were out of the access zone. This will help you reconnect with them as quickly as possible.

When trying to reach a person, we often get an answering machine, which reports that the subscriber is outside the cellular coverage area, which makes communication with him completely impossible at the moment. You should not worry about it anymore: the call notification service is now available from the MTS operator.

The option works as follows: as soon as the subscriber you tried to reach has a connection, he receives an SMS notification to the phone number saying that he missed one or more calls.

The notification message contains the following information:

how many calls were missed;
what time people called;
numbers of subscribers or the names with which they are recorded in the phone book.

Price

How much the service costs specifically in your region, you can check on the operator's website or in the nearest communication stores. The usual cost does not exceed 1.2 rubles per day, or about forty-five rubles per month, which is a relatively inexpensive offer.

How to connect?

You can connect the service in several ways:

After installing the mobile application from mts, go to your personal account, open the tab with services and select "you have been called".
Register through the operator's website, also enter your personal account and activate the option.
Enter the following combination in the dialing menu: *111*38#. After a while, you will receive a notification on your phone about the connection of the service.

How to disable?

The subscriber service called you mts is turned off quite simply. If you think that this option is no longer relevant for you, you can deactivate it without any temporary difficulties. To disable the service, use the mobile application from the MTS operator installed on your smartphone, or go to the MTS website.

In cases where the user does not have access to an Internet connection, you can use a special command in the menu for entering a phone number.

Dial *111*38# and hold down the call key. Also, a similar shutdown action can be performed by sending an SMS message with the text 211410 to the number 1-1-1. The service will be disabled immediately.

Advantages and disadvantages

The main advantages of the service traditionally include:

simplicity and accessibility of the methodology;
high information content: you will find out the time, number of calls and numbers of all subscribers;
the service is quite easy to disable and enable at will;
in some tariffs it is provided completely free of charge.

The disadvantages of the service are usually considered:

the service does not work when forwarding from one number to another;
SMS notifications do not come if the phone memory is full;
there is a ban on sending SMS messages from your operator.

“You have been called” is one of the most popular services among virtually all those mobile operators that provide it to their subscribers. And MTS was no exception - this option is a useful addition to the basic functionality. Find out in our review the correctness of its activation and deactivation, features, disadvantages and advantages.

"You have been called" is an additional service from the mobile operator Mobile TeleSystems, thanks to which the company's client will not lose information about calls while his mobile phone is switched off or out of range. All data about missed calls is sent to the phone in the text of the SMS notification. This message will be sent on behalf of the person who tried to call you. It also indicates the number of this person, the number of calls and the time. As a rule, the message arrives within 10 minutes after the activation of forwarding.

How to connect "You've been called"

The service is provided to all MTS customers and does not require any additional settings. You can activate it in several ways.:

Via SMS. To do this, you need to send an SMS with a digital combination from your phone 21141 to number 111 . The service will be connected within 5 minutes. The operator will report the success of the operation.
Through a digital combination. The client of Mobile TeleSystems needs to dial on the phone *111*38# and just press the call button. Information about the result of the performed actions will come in 15 seconds.
Through the Internet. Activation is performed on MTS website using hints in the Personal Account.
By calling the operator. To do this, the client of Mobile TeleSystems must dial a simple number on the phone 0890 . For some time, a robot operator will talk to him, and after the client will be switched to a "live" specialist. It is he who needs to be told that he needs help in connecting the service. An employee of the company will give comprehensive information about it and fill out an application. In a few minutes, a notification will be sent to the subscriber's phone confirming the success of the request.

Now you know how to activate the “You have been called” service from MTS for free and in the most convenient way for yourself.

Important! From July 2016 this option provided company clients on basic terms. Its activation occurs in connection with the "Unavailable" condition for subscribers with no forwarding configured or "Voice mail" not activated.

The service is not connected, what to do

Some customers are having trouble activating the service. This is due to several reasons:

Your phone is blocked from sending messages.
The device memory is full and there is no space for new notifications.
The number is already forwarded.
Forwarding is set from the subscriber's number to some other one.

Service cost

Initially, the service was provided free of charge for all users of MTS mobile communications. But in April 2015, information appeared on the official website of the company about the introduction of a subscription fee for its use. Now a fee of 60 kopecks was charged daily from the client's account, regardless of the tariff plan. The news was met with indignation, but gradually subscribers got used to it.

About six months later, the company announced that it would again raise the fee for the service. Each client of Mobile TeleSystems received an SMS notification stating that from November 2016 the cost of the “You have been called” service will increase to 1.2 rubles daily.

In total, the user will pay for the service not 27 rubles, but 36 per month.

If the above options are not satisfactory, the user can visit any Mobile TeleSystems salon and ask for the help of a qualified worker.

Before canceling the “You have been called” option on MTS, we recommend that you once again carefully analyze all the pros and cons, since the service provided in many cases is critically needed. And it is impossible to foresee all life situations in advance.

Service specifics

The client will not know about a missed call if it was made from a phone that has forwarding to the subscriber's number.
If the person who makes the outgoing call has activated for himself, then instead of the digits of his number in the message “You have been called”, he will be hidden by the symbols XXX.
The option will not function if forwarding to the “You have been called” number was previously activated on some other condition. For example, "Not answering" or "Busy".
The option will not work if the client has blocked all incoming calls.
Missed call data is only stored for 24 hours.
The service does not function if the Short Message Service option is disabled on the phone or the memory for storing text notifications is full.
Notifications about missed calls may contain additional information about tariff and promotional offers.
“You have a call” will not work if the basic version of “Voicemail” is connected in parallel.

Disadvantages and advantages of the service

One of the main advantages of “You have been called” is a great opportunity to be aware of all your calls and not miss important ones. Thanks to the activated option, a person under any circumstances will be able to be aware of important matters and, if necessary, find ways to solve problems that have arisen.

The only drawback is the relatively expensive cost. Experts recommend deactivating the service if you do not use it for any reason, since the monthly subscription fee can drive the balance into a minus.

We hope that our article helped you understand what kind of “You have been called” service from MTS, what is its cost, the principle of operation and the basic rules of use.