Windows Explorer crashes. What if Windows Explorer keeps restarting? What to do in this case

Hello, today we will talk about a fairly common problem, namely that windows 7 explorer not responding or.

When I first encountered this problem, I thought that I could not solve it on my own, but after digging for half a day in, I still found a way to fix this error. So that you do not have to search for an answer as long, I will write about this method here.

Windows 7 explorer not responding

So, errors with windows 7 explorer can occur for many reasons, for example, lack of RAM (random access memory).
To find out if this is the problem, open the task manager, to do this, hold down "Alt + Ctrl + Delete", if you can't hold down the buttons at the same time, turn it on.

As you can see in the figure, my RAM load is about 50%, if yours is also or less, then this is not the problem. The main thing is that the workload is less than 90%.

After starting the program, a window will open in which you can see all running extensions.

Now, use the slider to scroll the list of extensions to the right, find the line "Company" and click on it. As a result, the program will highlight one of the extensions to be disabled. You must do so by pressing the "F7" button.

In this guide, you learned what to do if windows 7 explorer will stop responding on requests and will display an error window. If the problem is still not solved, then let me know, I will definitely help to fix it. And it's time for me to say goodbye to you, thank you all for your attention.

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Problem

Cause

Solution

To solve this problem, it is necessary to establish the reason for the termination of the explorer. To do this, follow the steps below to resolve the error.

Outdated or damaged video drivers can cause File Explorer to stop working. By downloading and installing the latest video driver, you can resolve many of these issues. This can be done through the Center by visiting or contacting the system manufacturer's website directly.

Check for the required system files and their status using the System File Checker tool. To do this, follow these steps:

... The system will prompt you to enter the password for the administrator account.

Viruses and malware can cause performance problems for applications. Use the antivirus software of your choice to check your computer for any threats. If you don't have an antivirus installed, you can download and install the free Microsoft Security Essentials solution from the link below.

Start your computer in Safe Mode and try to reproduce the error. After starting your computer in Safe Mode, continue working as usual and follow the same steps as when you received the error. If the error persists in safe mode, go to the next section and follow the steps to troubleshoot with a clean boot.

Check system RAM memory

Sometimes, intermittent problems in Windows can be caused by damaged random access memory (RAM). Use the Windows Memory Diagnostic Tool. To do this, click the Start button, type Memory diagnostics .

Folder and search options
Set the flag
Take off the flag

Double click the item Stopping work

Recover the system

Perform an in-place upgrade

This is a standard Windows program built on the same engine as Internet Explorer... Used to work with disks, files and folders. This is where users get when they click on the shortcut “ My computer". Sometimes problems with the utility can lead to an unplanned shutdown.

In some cases, the program simply does not respond and restarts, in more serious it is completely stops working and refuses to turn on. This article describes what to do to resolve these errors.

Graphics driver problems

Video card relates to the operation of almost all programs on a computer. Windows Explorer is no exception. If during operation it periodically shows errors and stops functioning - the solution to the problem is to start in updating the drivers... The current version could be damaged or simply outdated, and therefore does not perform its functions correctly. There are 3 ways to update your video driver:

Across Windows Update;
Across utility from the manufacturer of the video card;
Manually.

By default, downloads all necessary updates automatically. If you previously changed its settings and turned off auto-update, click on the utility icon in the tray(panels with icons at the bottom of the screen). In the window that opens, click on the button " Search for updates».

When installing video drivers for the first time, special software is also installed on your personal computer for automatic download and installations new versions. You can open it and search for new patches.

Third way: visit the official website of the manufacturer your graphics adapter and download from it latest driver package.

After that, you need to restart your computer and try to start again. If the problem is not resolved - follow on.

Checking and restoring system files

Damaged system files may also cause work to stop. The Windows operating system has a special utility with which you can automatically check and fix problems with system files. If any data has been damaged as a result of failures or actions of virus programs, you can easily fix this error.

To do this, you need to do the following:

Wait a while for the scan to complete. After that, restart your personal computer and try to run Windows explorer again.

Windows Command Prompt does not support copying using Ctrl + V hotkeys. Either enter the commands manually or copy with context menu(invoked by right-clicking anywhere in the console).

Fight against virus programs

Malicious scripts and viruses can cause any error to occur. Infected libraries or the explorer exe file itself, operating services - all this can lead to the fact that constantly completes their work and restarts or does not turn on generally.

The solution to the problem is very simple - antivirus program... Just launch your antivirus and start a full scan of your Windows system. All infected files will be quarantined and disinfected, or deleted.

If your personal computer does not have an antivirus program, it is highly recommended to install it. Not working is not the biggest problem viruses can cause. If you are not ready to purchase an antivirus, you can use free tool from Microsoft Corporation, which can be downloaded from the link: https://www.microsoft.com/en-us/download/details.aspx?id=5201.

It is recommended that you always keep this program enabled to protect your operating system and personal data. If you need to disable it during the installation of any applications, try not to download any files from the network during the increased vulnerability.

Insufficient Windows system resources

The solutions described above often solve situations in which it restarts constantly. But what if it completes its work only occasionally? First of all, you need to track the amount of free random access memory and the workload of the central processor.

To do this, you need to do the following:

If the values of these parameters often reach 90–95% - your computer can start working unstable and complete various processes to unload... In this case, it is necessary terminate those applications that you are not currently using.

If such problems occur frequently and even during inactivity of the computer, it is necessary clean the computer from dust and diagnose its components. Perhaps should increase the amount of RAM.

Displaying thumbnails

Another common reason for such errors is damaged videos and images... A crash may have occurred while creating, editing, or uploading the file, causing damage. Such files cannot be opened.

During its work, it opens picture and video files and saves a thumbnail of the image to display it. These miniatures are called sketches. Respectively, if the source was damaged, the sketch will fail, and the program will try to shutdown.

In case of such problems, you will need:

If the problems were caused by the inability to display thumbnails, the problem will be resolved. Now you can manually identify corrupted media files and delete them. You can then turn on the thumbnail display again.

Cloud storage clients such as OneDrive, Google drive, Asus WebStorage and so on can also cause problems. They are being implemented in, slightly changing its work and adding new features. If you use similar applications - try disable their. If they are the cause of the problems, you must completely remove them from your personal computer.

Then download the new up-to-date version from the official website and install it. It is recommended to disable the work of all extraneous applications and antivirus during installation.

Graphics driver problems

Across Windows Update;
Across utility from the manufacturer of the video card;
Manually.

Third way: visit the official website of the manufacturer your graphics adapter and download from it latest driver package.

After that, you need to restart your computer and try to start again. If the problem is not resolved - follow on.

Checking and restoring system files

To do this, you need to do the following:

Wait a while for the scan to complete. After that, restart your personal computer and try to run Windows explorer again.

Windows Command Prompt does not support copying using Ctrl + V hotkeys. Either enter the commands manually or copy with context menu(invoked by right-clicking anywhere in the console).

Fight against virus programs

Insufficient Windows system resources

To do this, you need to do the following:

Displaying thumbnails

Another common reason for such errors is damaged videos and images... A crash may have occurred while creating, editing, or uploading the file, causing damage. Such files cannot be opened.

In case of such problems, you will need:

Then download the new up-to-date version from the official website and install it. It is recommended to disable the work of all extraneous applications and antivirus during installation.

Option # 1 - Fixing "The Explorer has stopped working" with the ShellExView utility

This tool helps to get rid of Explorer errors in most cases. You can download this link: http://www.nirsoft.net/utils/shexview.html

After running the program, click on the column Type, this is how we sort the list;
In this column, it is mainly necessary to look after the type Context Menu, also column File Extensions must have an asterisk opposite certain points, we will need this today;
Items that relate to Microsoft are not of particular interest to us, so we will cut down third-party ones. Select a parameter with the mouse or arrows and turn it off by clicking F7;
Disable one of the items to begin with, and then restart the computer. We check the conductor. If an error appears, we continue to work.

As I said, this method often helps. In a special case, we proceed to the following methods.

Option number 2 - Run the explorer through safe mode

You need to go into safe mode and make sure that the conductor is stable. Is everything working perfectly? So the reason is in some application installed on the computer. Think back to what you were doing before the problem arose. Viruses can also be the cause, so you need to check your computer for their presence.

If the problem is observed in safe mode, then the problem is in the system files. Read the solution below.

Option number 3 - Check system files for errors

A common way to solve many problems is. This is done using an elevated command prompt. We open it and enter the command:

sfc / scannow

The result of the check may be positive, or a message will appear that some files could not be checked or restored. Then you need to look at the information in the logs. We go along this path and look: C: \ Windows \ Logs \ CBS \ CBS.log.

Option # 4 - The problem is in viruses

As I said before, virus software is also the cause of many problems. You should use the following materials that should help:

Option # 5 - The reason is a system or driver update

If the system was updated, or the driver, then the software could be installed crude with flaws, so it will have to be done in other ways. How to do this is written at the specified link.

Option number 6 - Ask experts

If none of the above helped, then ask experienced specialists who can be found on various computer forums or write in the comments below.

In the next article I will tell you about. I hope you were able to fix the "Explorer stopped working" error.

If File Explorer automatically closes or restarts, the reason for this behavior is usually the incompatibility of one of the installed programs with your operating system. However, there may be other reasons - in particular, damage to system files. Let's see what to do if the message "Explorer has stopped working" appears on the screen.

Before you start following the guidelines below, start your system in Safe Mode.

If Explorer works here, then the problem lies in the incompatibility of one of the installed programs. If an error appears in safe mode, then immediately skip to the last section of the article - restoring system files.

Virus check

If Explorer shuts down on its own, then the first step is to check your computer for viruses. It is advisable to do this using several free utilities from different manufacturers:

Scan your computer with all three utilities and eliminate the detected threats. It may take a lot of time, but this way you completely eliminate the possibility of a virus infection and with a clear conscience can move on to checking other possible reasons for the termination of Windows Explorer.

Disabling context menu components

Sometimes an error in Explorer's work is caused not by malicious code, but by ordinary third-party applications that are embedded in the context menu. By identifying and disabling this component, you will solve the problem with the crash of the program.

The free utility ShellExView will help you find an application that is harmful to your system. You need to work with it as follows:

If after restarting Explorer does not crash, then you need to run the ShellExView utility again and turn on the deactivated applications one by one. It will be easy to find them - they will have a status of “Yes” in the “Deactivated” column.

Turn on the apps one at a time and check how File Explorer works. This way you can identify a specific component that affects the operation of the system and get rid of it.

Clean Boot

If nothing worked with third-party applications, try to go the other way - look for the problem among the services and startup programs. To do this, use the so-called "clean mode":

If Explorer works in pure mode, then try to identify the service that interferes with it during normal boot:

If there is an error, then one of the services you marked is not working correctly.

Check the other half of the services in this way and restart the computer again. Disable services one at a time until you find the root cause of the problem.

If all services have been checked, but the error has not been fixed, then proceed to study the startup list. Follow these steps:

Then the order is the same - try to find a program in autostart, which prevents Explorer from working normally, using the exclusion method. This method takes a lot of time, but if the problem lies in one of the services, then you will definitely identify it and be able to fix it.

Restore system files

If Explorer continues to crash when you start the system in safe mode or on a clean boot, then the problem is most likely deeper than we originally thought. In this case, the standard procedure for restoring system files can help. On Windows 7, it is done as follows:

If damaged files are found during the disk check, the system will try to restore them on its own. If the procedure is completed successfully, the explorer will stop crashing, and you can safely work in the Windows environment.

If none of the described methods helped, try using other recovery tools: roll back the system to a checkpoint, return the laptop to its original state, or use the Windows image if it was previously created. You can learn more about recovery tools from our article "". The information provided here is relevant for Windows 7 and Windows 8.1.

Users often have problems associated with the Windows 7 operating system. One of them is when the explorer exits its work and tries to restart. An unpleasant mistake, because it paralyzes your work with the computer for a while. Let's figure out what a conductor is and how to fix its constant failures.

Description of the problem

Explorer is an application that visualizes the OS file system and makes it easier to work with them. Explorer is currently the foundation of the graphical user interface in Windows.

Everything that is displayed after loading the desktop (shortcuts, taskbar, start menu) except for the "wallpaper" is an explorer. Accordingly, if an application malfunction occurs, work with the taskbar and shortcuts will be limited. However, restarting the computer does not solve the problem.

The main causes of the problem

To fix the malfunction, you need to determine the causes of the malfunction:

The video driver is out of date or defective.
The video card is related to almost all programs on the computer and Windows Explorer is no exception. First of all, update the drivers for the video card and other software.
The presence of viruses.
Also, the problem may be the presence of viruses. Perform a full system scan with antivirus software such as the free Microsoft Security Essentials utility.
Defective system files.
The system consists of a huge number of files that contain certain commands. Failure of at least one will lead to the collapse of small applications or the entire OS. How to check and fix system files is described in detail in paragraph 3.4.
Running applications and services are causing File Explorer to malfunction.
In the process of active work, many different programs are installed on the computer, which involve almost all the processes of the system. Explorer is also affected, so you need to monitor the system after installing new software.

How to fix?

Let's take a look at the main ways to get Windows Explorer back up and running.

Windows Secure Boot

The main benefit of this method is that when the operating system boots up, only the core components, drivers, and hardware are started. In this mode, File Explorer is not affected by third-party applications.

We reboot the computer, immediately after the "BIOS" boot screen, press the "F8" key. From the list that appears, select "Safe Mode".
After loading the operating system in this mode, see if the explorer will restart. If yes, then the point is in the programs you installed.
It is necessary to remove previously installed software that interferes with the normal operation of the explorer. To do this, click Start, select the item "Control Panel" in the right column, in the window that opens, select the sub-item "Uninstall the program".
A window will open with a list of all installed programs. First of all, click on the "Installed" button, thereby sorting the programs by installation date, click on the last right mouse button and select "Uninstall".
After removing one program, we observe the explorer: if the problem persists, uninstall applications until normal operation is restored.

Virus removal

Viruses are one of the main causes of failure of all elements in the OS. Therefore, it is necessary to conduct a full scan of the computer for infections using the installed utility or by downloading a free antivirus: "Microsoft Security Essentials" from the official website.

By clicking on the "Check now" button, the program will check the computer for viruses and clean them, after which the explorer will resume its stable work.

Important! Keep your antivirus and your system up to date.

ShellExView utility

It's also a good idea to use the ShellExView utility, which displays detailed information about extensions, allows you to highlight third-party ones and disable them. You can download it from a trusted source at this link. After installing the utility, disable third-party components following the steps:

Restore system files

This method is useful if running in safe mode did not give any results.

This procedure will correct the identified problems (if any on your PC). After completing its work, restart the computer.

Output

It is worth monitoring the programs that you install and then there will be no problems with the freezing of the operating system. If you have any questions or suggestions, leave them in the comments.

Windows Explorer crashes. What if Windows Explorer keeps restarting? What to do in this case