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Telephone conversations - how to protect yourself

Recording a telephone conversation

This applies to both mobile and landline phones. Every day, bringing the phone to our ear, and talking on it absolutely on any topic, we don’t even think that someone can eavesdrop on us and record telephone conversations. Meanwhile, at the stage of its development, any cellular communication device includes such parameters and capabilities as:

– the ability to quickly detect a subscriber and provide information about him,

– listening and recording of telephone conversations, identification of the number.

And this is only officially known data, and besides this, there are many other parameters that no one even knows about.

Today, the recording of conversations carried out from the mobile reaches enormous proportions. What is most interesting, wiretapping the phone is very easy to implement, it does not require large investments and plus the impossibility of detection.

With full confidence it can be argued that wiretapping today is carried out, at least, by special services. The legal activity of any mobile operator is permitted with a license. The license contains an item of assistance to services for the implementation of operational-search measures. And also the operator is obliged to connect special equipment necessary for monitoring negotiations, recording telephone conversations on a computer, programs for recording telephone conversations and reading electronic SMS messages of their subscribers.

How to protect yourself? Of course, if you are a person open to the whole world and you have absolutely nothing to hide, you can not worry and continue to communicate freely using all types of telecommunications. But if you want to protect yourself from listening to the phone and recording telephone conversations, then it is worth putting into practice some tips and instructions to prevent information leakage.

- the most radical and effective way is to refuse to use cellular services, while the problem of listening to the phone will disappear by itself;

- you need to purchase a phone anonymously, preferably with fictitious data - this will at least make it difficult to determine who is talking;

– when talking on a mobile phone, try to minimize transmission confidential information: details, addresses, etc.;

- if you are talking indoors, it will not be superfluous to search for bugs - the walls also have ears;

- important! it is very difficult to listen and record conversations that take place while the vehicle is in motion;

– use effective suppressors cell phones;

– if you are exchanging information over a standard channel, it is also recommended to use personal encryption equipment.

Publication date: 08/13/2008

Why you might need to record employee calls:

Control the quality of sales managers.
Train new managers with phone records of top managers.
If the manager leaves, all telephone conversations with the client are saved, which can always be listened to.
The recording of the call, if notified that a recording is being made, can be used in litigation.
A call recording can be used to resolve disputes with a client in order to understand who the manager or client is “lying”.

There are many ways to record a telephone conversation.

Are calls of subscribers recorded by cellular operators?

But we will consider not just a call recording

The question is different.

How to record the calls of your employees and have permanent access to the call records? Make sure that they are not stored on the employee's phone.

In this case, there are the following ways to record calls:

Recording a call directly from the SIM card of a mobile operator.
Recording a call from a smartphone.
Call recording in IP telephony.

Recording calls from SIM cards

About a year ago, everyone believed that this was the prerogative of the special services. And soon, due to changes in legislation, this will be the norm.

But already now, some operators provide convenient services for recording calls without additional equipment. So far, Tele2 and Beeline have stood out here. Moreover, if Tele2 cannot be integrated with external systems, for example, with CRM, then the Beeline service is already over a year old, and it has acquired convenient functionality.

What will be required:

Cloud PBX Beeline.
Beeline corporate SIM cards.
CRM system integrated with Beeline PBX.

What we get:

In the CRM system, when employees call a SIM card, a card pops up to fill in information on the call. If an existing client calls, the client card opens.

No additional equipment is required to record calls.
Beeline has its own virtual PBX with setting up the distribution of incoming calls and a lot of other pluses.

When a call is recorded, a call recording notification is sent. Due to the new legislation, Beeline cannot remove it.
With the great capabilities of Beeline PBX, it is still inferior in terms of capabilities in some convenient little things to such PBXs as Mango, Gravitel, etc.

Recording a call from a smartphone.

Recording calls from a smartphone is not tricky. But how to record it in such a way that it is systematized, and have constant access to calls from employees, is another matter. But there are solutions for this too.

There are services that allow you to install an application on your smartphone that will record calls and transfer them to the server, where they will be systematized and, if necessary, transferred to the CRM system.

First, immediately forget in this case about recording calls on the iPhone. Apple is generally against recording calls, so the only way to record calls on the iPhone is with all sorts of services that transfer your call for recording either using a conference call or otherwise. There is no question of any convenient service. There is of course a hacking option (gilbreak), which we do not recommend. But even there you will not get a convenient service.

But on Android there are very convenient services.

How they work.

An application is installed on the phone. It records all calls on your smartphone in the background and sends them over the Internet to the service server, where you can listen to them. And this service can be integrated with the CRM system.

What will be required:

Call recording service (paid monthly at 150 rubles per employee).
Smartphones on operating system Android.
CRM-system integrated with the service.

What we get:

In the CRM system, when employees call the phone, a card pops up to fill in information on the call. If an existing client calls, the client card opens.

All calls to the SIM card are recorded and stored on the server, where they can be listened to and downloaded at any time.

Customer calls are displayed in the customer card in the CRM system and are linked to the customer. All calls can be listened to and downloaded through the CRM system.

Call analytics in CRM system and call recording service.

Independence from the telecom operator.
There is no mandatory call recording notification.
Good filter settings to filter phones from which calls should not be recorded.
Convenient service with analytics.
Calls are recorded from employees wherever they are.
To store calls, you can connect Yandex or Google Drive and greatly reduce the price of storage.

Phones on which calls are recorded 1.5-2 times faster are discharged.
The transfer of call records and the speed of the card popping up in the CRM system depend on the speed of the Internet.
On each smartphone, you need to configure the application so that certain settings do not interfere with stable call recording.
Works only on Android.

IP telephony

With IP telephony, everything is simple. Call recording is almost by default. But in IP telephony, a convenient service with analytics for listening to calls is extremely rare. More often it is a regular list of calls and a filter.

There are several nuances that are worth paying attention to.

In the case of IP telephony, your managers are mainly connected with the workplace, or rather with a computer headset, or with a radiotelephone with IP telephony.

However, some operators provide the opportunity to take SIM cards fully associated with IP telephony. The principle of their operation can be compared with the handsets of a radiotelephone, where SIM cards are handsets, and the base itself is a virtual PBX.

In this case, your employees can use IP telephony not only near the workplace.

What will be required:

Virtual PBX.
Communication means: a headset, a handset with the ability to configure it for IP telephony, phones with IP telephony SIM cards.
CRM-system integrated with virtual PBX.

What we get:

In the CRM system, the employee (to whom the call was forwarded) when incoming call a card pops up to fill in the information on the call. If an existing client calls, the client card opens.

All calls to an incoming number are recorded, all outgoing calls from IP telephony are recorded. Calls are stored on the server, where they can be listened to and downloaded at any time.

Customer calls are displayed in the customer card in the CRM system and are linked to the customer. All calls can be listened to and downloaded through the CRM system.

Call analytics in CRM system.

Powerful incoming call distribution settings.
Favorable connection to landline numbers.
No additional hardware is required to record calls.

Communication dependence on the Internet.
Per-minute communication payment, as a result, is one of the most expensive communication options.
Unfavorable connection to mobile in Russia.
Dear sim cards. associated with IP telephony.

To summarize:

If your employees do not work in one place, then there is a very good way out for you in the form of Beeline ATS and convenient option with IP telephony SIM cards.

If your managers sit in the office most of the time, then all three options are already good, and it depends on which pluses are more important to you, and the minuses are less critical.

Do you want to control the quality of communication of your employees? Leave your contact details and we will contact you:

Today, a lot of conversations are carried out by telephone. Whether telephone conversations are recorded from a cellular yes, all conversations are recorded by operators using a special apparatus and records are kept for about 5 years, in some cases, if it is necessary to solve a crime, the records can be listened to by employees.

In my mobile security blog, I will talk about whether it is possible to record telephone conversations of mts, or other telecom operators? Have you ever wondered how likely it is to steal confidential information from a mobile phone?

Can a stranger install a special application for you that records conversations and gains access to personal correspondence? At the very end of the article you will find a link to a useful video. To record telephone conversations, MTS would require a special program, so I went in search of it. I had to review a lot of resources on the Internet. It turns out that really working applications with such functions simply do not exist! All of them are a banal scam, and some also spread viruses! Therefore, think several times before downloading something like this.

It is fraught with unpleasant consequences.

Telecom operators will not have to store telephone conversations for three years

The second type of programs that aroused my interest are applications for Reserve copy. This would be useful in case the handset is lost. Then you can restore contacts, correspondence, dialogue recordings.

I came across a wonderful service that does this perfectly. First, you will need to download and install a special application on your mobile phone that collects data with their subsequent archiving. Conversations are saved by sound recording, like all correspondence. Then everything is sent to a separate site, where the user's personal account is located.

It remains only to view its contents from time to time. I used various devices for this, including a laptop, a second smartphone, a tablet.

Recording mts telephone conversations from your smartphone, you can always listen to them again. It is especially useful for people who constantly conduct official correspondence, or communicate with colleagues at work. I also liked the user-friendly interface of the program. It allows you to save all information from SMS and MMS messages, from Facebook, VKontakte (official client and Kate Mobile), Twitter, Odnoklassniki, WhatsApp, Viber, as well as from many other applications. A real wagon!

The application itself is also configured to work over Wi-Fi, which will allow you not to waste precious 3G traffic. It's time to think about what will happen if an outsider installs such software on my mobile phone?

And it doesn't matter which one! Backup services are not blocked by antiviruses, since there is nothing malicious in their code. There is also an option to hide the shortcut, and additional protection against deletion will not allow you to quickly clear the application from the smartphone’s memory. So the best advice is to be careful with your phone! It should not be left unattended, as well as passed on to unfamiliar people.

As for the service described above, you can find the entire process of installing and configuring the software at the link below. I made this video just for you! But do not forget that such programs should not be installed in other people's mobile phones. After all, their owners will not like it!

Almanac Domongol 2 is here. Employers can use your corporate phone for secret wiretapping Photo: Just because you're paranoid doesn't mean you're not being followed. It may well be that all your conversations on a corporate phone are recorded by your company's security service. And given some of the services offered by cellular operators, it may turn out that the employer not only listens to your conversations, but also monitors where you are.

Recently, two Big Three players, MTS and MegaFon, have joined forces to work on services that allow corporate clients to access the location of their employees. A similar service is also available in the Beeline package. In addition to mobile operators, third-party companies provide such services. As a rule, the main clientele of such services are courier services and taxi companies that need to control the movement of cars and personnel in order to optimize their work. The benefit of such an option, provided directly by the telecom operator, is that its connections do not require the conclusion of additional contracts and the purchase of equipment: it can be “connected” to an existing corporate contract for the provision of communication services.

Calls online or how to call for free via the Internet.

The phone today is almost a constant companion of any person. It allows you to constantly keep in touch with family, friends, work colleagues, business partners.

It became known how long operators will keep records of conversations and correspondence

However, calls to different carriers and landlines can be quite expensive and limit your ability to communicate. An excellent alternative is offered by our online service, which allows you to make free calls via the Internet to almost any country in the world.

Wide opportunities for free communication.

Calls.online service uses IP-telephony technology to provide its users with communication services. This technology has the widest application today. It provides a convenient opportunity to make calls over the Internet with a fairly high quality of communication for free.

Today, making calls over the Internet is possible using various applications. The most famous of these programs is Skype. However, these applications are most often used only for communication between computers or mobile devices connected to the Internet. Calls to phones via Skype and similar programs are rarely made, since these services are paid. At the same time, communication between computers will not always be able to replace traditional telephone communication. It does not allow you to maintain contact with subscribers who are currently offline. With the help of a telephone, a person can be contacted almost at any time. It is this opportunity that our service offers its users. With our help, you can call via the Internet to a landline or cell phone absolutely free of charge.

How the service calls.online works.

Calls.online service offers the possibility of making calls directly from our website. You do not need to download special software and install it on your computer, and you do not need to register. To make a call via the Internet, simply enter the phone number of the subscriber you need to contact in the international format. The only computer requirement is a microphone, headphones or speakers, and a network connection.

Our service allows you to make calls to any phone via the Internet to residents of Russia, the CIS countries and other countries of the world. The list of available destinations is constantly expanding, which allows you to cover the most extensive geography. The main advantage is that you can make a phone call via the Internet to your phone with our help completely free of charge. The current limits on the duration and number of available calls per day are constantly increasing as the activity of users on the site increases.

Main advantages

Possibility of free calls to mobile and landline phones.
A wide range of directions available for calls.
Online service - to make a call via the Internet, you do not need to install special software.
No registration required.
Convenience and ease of use - just dial the number and speak.

We wish you pleasant communication!

The Ministry of Telecom and Mass Communications presented the draft requirements for telecom operators and Internet companies to comply with the Yarovaya Law. Telephone conversations of Russians will be recorded for six months, and the volume of stored Internet traffic may reach 30 exabytes in 2018. The revised requirements only slightly reduce the forecast for costs, which in the case of telecom operators may exceed the company's revenue.

The Ministry of Telecom and Mass Communications on Friday evening published draft by-laws clarifying the provisions of the amendments to the law "On Communications" introduced by the "anti-terrorist package" of deputy Irina Yarovaya and senator Viktor Ozerov. Despite the expectations of telecom operators and Internet companies, the terms and volumes of storing telephone conversations and traffic of Russians remained practically unchanged.

Telecom operators providing intrazonal, long-distance and international telephony services will have to store voice information and text messages of users for up to six months.

The amount of storage of Internet traffic will depend on the bandwidth of the channels of telecom operators. So, from July 1, 2018, they want to oblige companies to store 1 petabyte (PB) for every 1 Gb / s. capacity of the communication node, and from January 1, 2019, this value should increase to 2 PB.

Operators will be able to both store information both on their own equipment and rent it from each other, providing the authorized state bodies, that is, the FSB, with round-the-clock remote access to the storage. According to the Ministry of Telecom and Mass Communications, the regulation will affect up to 10,000 telecom operators. The public discussion of the project will last until January 27, 2017.

Now many operators do not explicitly disclose data on the bandwidth of their network, but major market participants periodically report on records. So, in January 2013, Rostelecom reported that the throughput of client connections to the IP MPLS backbone network had grown to 3.5 Tbps.

The MegaFon website says that the capacity of the transport network exceeds 1.5 Tbps.

Is it possible to record a telephone conversation without the consent of the interlocutor

The VimpelCom blog on the Habrahabr resource mentioned that the bandwidth of the operator's backbone network exceeds 8 Tbps. According to a former technical specialist of one of the Big Three operators, the total capacity of the networks of all telecom operators in Russia can be at least 30 Tbps, which means that in 2018 they will have to store about 30 exabytes (EB) of traffic, s, and 2019 - 60 EB.

Yulia Dorokhina, a representative of MegaFon, notes that “based on the network bandwidth, for example, the total capacity of networks of all telecom operators in Russia can be at least 30 Tbps, from 2018 MegaFon will need to store 150–200 PB, and from 2019 - already 300–400 PB.”

“This approach very slightly reduces the forecast that we gave in the calculation of the costs of implementing the Yarovaya Law. The costs themselves will be higher than the company's annual revenue,” says Ms. Dorokhin. At the same time, draft regulations, according to her, were once again prepared without discussion with the industry. MTS and Vimpelcom declined to comment, the representative of Rostelecom did not respond to Kommersant's request. Previously, the Big Three and Tele2 estimated the total cost of implementing the Yarovaya Law at 2.2 trillion rubles.

Significant costs will also be incurred by the organizers of the dissemination of information, that is, the owners of Internet sites that allow you to send electronic messages. They will have to store all the traffic of Russians, including voice and text information, video, for up to six months, and metadata, that is, the facts of receiving and transmitting messages between users, for one year.

According to the Ministry of Communications, to create the necessary infrastructure, businesses will need 1.2 trillion rubles, which will have to be invested, including in the construction of new data centers. At the end of 2015, the number of server racks in Russian data processing centers amounted to 27.8 thousand, follows from iKS-Consulting data. Already by 2018, in order to implement the requirements of the law, their number will need to be doubled, the Ministry of Telecom and Mass Communications states.

Maria Kolomychenko, Kommersant Newspaper

Crisis in Russia: forecasts, laws of Russia, crisis and business, forecasts of the crisis in Russia 2017-2019

Video installation guide for any phone:

Video guide for installing on a phone with ROOT rights:

Installation and configuration instructions:

We start a personal account using this link: “Create a personal account” (just register there).
We go to this link: “Login to your personal account on the site” and enter the Email and password that you specified before registration.
Click the button: "Add phone"
Fill in all the fields that are asked to enter. We fill it in correctly as it is written there, otherwise it will not work.
Click the "Save" button.
We read the instructions that appeared after clicking the "Save" button
We install the application on the phone (the one from which you need to get information), and configure it according to the instructions that you will need to read in step 6.
The application is installed. Everything is fine. The developers write that you need to wait at least an hour for the data to start coming to your personal account that you entered at step 1. In our case, the data came in 4 hours. The idea succeeded! I wish you success.

SIM card, number, tariff
- How to unblock a number?
  - If you run out of money on your account and the number is blocked, replenish your balance. The number is activated after the debt is repaid.
  - If you have not used the number for more than 90 days, it may be blocked. To restore the number, contact the MegaFon salon with your passport. If the number has not been transferred to another subscriber during this time, you will receive a new SIM card with the same number.
    Find out if it is possible to restore the number by sending a free SMS from a valid MegaFon SIM to. In the message, indicate the number you want to restore, the full name of the owner.
  - If the number is blocked after losing the SIM card, you can get a new SIM card with the same number for free by contacting the MegaFon salon with your passport.
  - If you have set a blocking, the number will be unblocked automatically on the day you choose to end the blocking.
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- How to get a new SIM card while keeping your phone number?
  Apply with your passport to any MegaFon salon in the Home region, on the territory of which the contract was concluded. You can get a new SIM card for free and continue using your number. The tariff and all terms of service remain the same, it is not necessary to conclude a new contract for the provision of communication services.
  
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- How to keep your number?
  The number remains yours as long as the balance is positive. If you do not use the number and do not activate the blocking service, then at least once every 90 days you need to use communication services: outgoing calls, incoming calls, sending SMS, sending and receiving MMS, access to the Internet. If you do not use communication services for more than 90 calendar days in a row on tariffs for calls and for more than 180 calendar days in a row on tariffs for the Internet, the subscription fee for keeping the number starts to be charged daily.
  
  In case of non-use of communication services for any of the subscriber numbers combined on one personal account for more than 90 (ninety) calendar days in a row, the contract for the provision of communication services regarding this subscriber number is considered terminated at the initiative of the subscriber.
  
  The amount of the subscription fee for keeping the number, the conditions for its debiting and the period at the end of which the contract for the provision of communication services will be terminated and the number can be transferred to another subscriber, is indicated in the description of your tariff. You can find it in the section Tariffs or Archive of tariffs.
  
  If you do not use communication services for more than 90 days with zero or negative balance personal account, the contract is considered terminated on your initiative. If the number has not been transferred to another person, it can be restored by filling out an application in the MegaFon salon.
  
  If you plan to not use mobile communications for a long time (more than 90 days), block your number.
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- - Use the service Telephone codes of mobile operators. Enter the one you are interested in mobile number in the search bar and click the "Check" button. Under the search bar, the names of the carrier and the region will be displayed.
  - Dial a team * 629 # . Then enter in any format the mobile number you want to check. Information about the operator and the region will be displayed on the screen.
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- How to renew the contract or change the number?
  You can choose a number when concluding a contract for the provision of communication services or replace your current phone number.
  
  Pick up a beautiful, easy-to-remember number in an online store or in a MegaFon salon.
  
  The cost of the room depends on the class of the room: simple, bronze, silver, gold, platinum, and the type of numbering: federal or city. More details about the cost of the room in the description of the Number Selection service.
  
  The service operates in two modes:
  - one-way: the caller will hear the message "The subscriber's device is turned off or is out of network coverage";
  - two-way mode: the caller will receive an SMS with your new number.
  In any mode, you will receive an SMS with the number of the person who called your previous number.
  
  The service does not work if the balance on the old number is negative or zero, and also if the old SIM card is blocked.
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- What do I need to determine the numbers of the callers?
  To do this, you have the Caller ID service, it allows you to determine the numbers of those who call you. The service does not require connection and there is no subscription fee.
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- Why didn't I get a number?
  The number may not be determined if the caller has activated the AntiAON service. Also, the numbers of clients of other operators or MegaFon clients of other branches may not be determined.
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Services, options
Mobile Internet
- What to do if the mobile Internet does not work or the speed has decreased?
  1. Check your balance and replenish it if necessary. To check the balance, type the command * 100 # or go to your Personal Account. The Internet works only with a positive balance. If you recently topped up your account, wait a few minutes for the Internet to work again.
  2. Check the rest of the internet package. Open the MegaFon application or go to your Personal Account and in the "Services" section, select Service package balances. If the included volume of the Internet is over, connect one of the options to extend the Internet.
  3. Check if your Mobile Internet service is connected by typing the command * 105 * 4 * 4 #
  4. Make sure you have Data Transfer enabled. You can check this in the settings of your smartphone or tablet under "Data transfer", "Data connection" or " Mobile network” (the name may differ in different devices).
  5. Reboot the device (switch off and on).
  6. Turn off Wi-Fi on your smartphone / tablet (when using a router from MegaFon, Wi-Fi must remain on).
  7. Move the SIM card to another device. If on another device Mobile Internet also does not work, contact the nearest MegaFon salon with an identity document to replace the SIM card. When replacing the SIM card, the phone number will not change, the service is provided free of charge.
    To find out the address of the nearest salon, open the MegaFon application.
  8. When using the Internet via a modem/router: Reinstall the MegaFon Internet application, try connecting the modem/router to a different USB port on your computer, update your modem/router software. Latest Versions software you can download for free in the MegaFon online store. Find your modem or router in the directory and go to the "Files" tab.
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- What is 4G+, how to start using it and how does the transition from 2G/3G network to 4G+ happen?
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- How to top up an account?
  Choose any convenient way:
  1. Top up your account with a bank card or electronic wallet in the Payment section.
  2. On home page In your personal account, you can replenish your account, as well as the account of another Megafon subscriber, with a bank card.
  3. Set up Autopayment yourself in your Personal Account on the website or contact a specialist in the MegaFon salon for help. With this service, the balance will be replenished automatically from your bank card.
  4. If it is not possible to pay right now, use the Promised payment service.
  5. Another MegaFon subscriber can transfer money to you from his account using the Mobile transfer service. To send a request to another subscriber, use the free Pay for me service.
  6. If you are a client of Sberbank and your bank card is linked to a phone number, enter the required amount in an SMS and send it to the number or use the Sberbank-Online application.
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- How to stay in touch with a negative or zero balance?
  - For what period can I get the details?
    You can order one-time detailing for one or several days, periodic - for a calendar month or receive a summary of all accruals and payments on a monthly basis.
    
    Your details are stored for 36 calendar months (even after termination of the contract).
    
    If you have activated the "Periodic bill detailing" service, then a detailed report is sent to your email once a month (approximately the 10th of each month). You can receive a report the next month after connecting the service.
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  - Why can not all information be indicated in the detail?
    The subscription fee is charged in accordance with the Subscription Terms.
    
    To find out which subscriptions are connected, go to your Personal Account, select the "Services and Options" section, the "My" subsection, which will display a list of subscriptions connected to your subscription number
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  - How to unsubscribe?
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  - Can I listen to the recording of my telephone conversation?
    MegaFon does not record calls from subscribers.
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  - How to set up call forwarding?
    You can set or cancel call forwarding in the phone menu or in your Personal Account. See the terms and cost of setting up call forwarding on the service page.
    
    If the set call forwarding does not work, check if there are any restrictions on your number and if the number is correct.
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  - What is VoLTE technology and what do you need to use it?
    The service is available to MegaFon subscribers on all tariffs, it is provided both in the Home region and in roaming.
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  - - You have automatically activated the service I got a call from S . You will receive a notification in the form of a missed call from the person who tried to reach you, indicating the time and number of calls. The service is free.
    - Activate the Who called+ service. You will receive SMS about a missed call or voice messages on the answering machine. When “Who called+” is connected, the “I got a call from S” service will automatically turn off.
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- Emergency help
  - How to call the emergency service?
    Single emergency call number:
    
    1 - Fire Department;
    
    2 - police;
    
    3 - emergency;
    
    4 — emergency service of the gas network.
    
    Emergency phone numbers:
    
    Emergency - ;
    
    Calls to emergency numbers are free. You can call if there is no money on the account, and even from a phone without a SIM card.
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  - What should I do if my phone is lost or stolen?
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  - How to protect yourself from scammers?
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  - How are emergency communications services provided?
  - Who to call with questions about coronavirus and quarantine?
- Roaming
  - How to use communication services while traveling in Russia and around the world?
    When traveling around our country, no additional actions are required to use communication services. The only condition is that you must have a positive balance.
    
    When you leave for other countries, as well as for the Republic of Crimea and the city of Sevastopol, where there is no MegaFon network, you need to make sure that you have activated the Roaming service. It is needed so that you can use communication services in the networks of other operators.
    - 8 800 550-05-00 +7 926 111-05-00 from anywhere in the world;
    - Personal account or MegaFon application;
    - contact the MegaFon salon with a passport.
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  - How to connect and disconnect services in roaming and spend less at the same time?
    The easiest and most convenient way - mobile app"MegaFon" or Personal account. You will be able to check the balance, enable or disable services and options, order itemization of expenses and ask a support question in the chat.
    
    In roaming, you do not need to change the mobile Internet settings.
    
    Note!
    
    Some phones may restrict data roaming. Go to settings and check if mobile internet is enabled while roaming.
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  - Why is my mobile internet not working while roaming?
    - Not enough money in the account. Check the balance and replenish it if necessary.
    - The phone cannot find the network.
      Try restarting your phone and select the network manually. Go to the settings, find the item "Network selection / Operator", select "Manual" or deselect "Automatic". Select a network from the proposed list. When the phone connects to the network, Internet access will appear.
    - Data roaming is disabled in the phone settings.
      Go to settings and check if mobile internet is enabled while roaming.
    Was the information helpful? Not reallyReview sent. Thank you!

Volga Forum | IMHO | Free opinion forum > Miscellaneous forums > Cellular communications > Recording conversations by telecom operators

View full version: Recording conversations by telecom operators

What do you think: do mobile operators record us?
I'm interested in what you have to say 🙂

ugh… and keep records for 5 years 🙂

no, they don't record

And mine 10:ph34r:

Melianna

15.11.2007, 16:13

And when they get bored, they go to the shelves and choose the funniest record and listen to it over and over again. Yes, they don’t record our conversations, unless you are a member of some terrorist group (or a criminal, for example), and then the recording is made at the request of the FSB (or whatever this office is called)

Yeah .. remember that conversation:
Operator: ..what's your number?
Subscriber:..NokiO thirty-twoaaa thirty 🙂

In my opinion, everyone answered the question: "Do mobile operators record our conversations?" (Or did they ask about this? 🙂)

When contacting the technical support service, the conversation with the operator is probably recorded.

For example, I know for sure that banks keep a record of all negotiations with customers when calling the round-the-clock information center service. Why don't mobile operators keep a similar record ...

It is also interesting whether we have such a law (as in the West), according to which, in the case of recording a telephone conversation, the interlocutor must be notified about this?

15.11.2007, 19:42

How many at least in the area of cellular subscribers? And how many hours do they all talk together in a week, say? How many kilometers of film or hard disks are needed for these purposes? After all, this will be a huge cost for information carriers, storage facilities for storage. And if not at the level of the region, but the whole country? If they keep records, then only if necessary - for the FSB or others.

TrisellcO

16.11.2007, 20:35

More likely no than yes.
However... I'm not convinced. Because I don't know for sure. But it would be unpleasant if it were real.

All conversations are not recorded, but if necessary, they will be recorded. You can even access the phone camera from the central computer (they showed it on NTV) even if the phone is turned off. These are the pies.

16.11.2007, 21:28

True, I read a lot about it!

You can even access the phone camera from the central computer (they showed it on NTV) even if the phone is turned off. These are the pies.

Many people still think that you can track the location of a cell phone even when it is turned off, and they say you need to pull out the battery. This is also false! Moreover, the position of the phone is problematic to determine even when it is turned on.

Tell that to Dudayev.

Not true! Don't believe what they show.

17.11.2007, 11:46

If you don't believe me, it's your business, I won't convince you. I kind of // 🙂

Well, we talked about the matrix and about the real world in the next topic ... And then this ... :biggrin: I know quite well how GSM works and how cell phones work, because I did it professionally.

ps I didn’t delve into Dudayev, to be honest. However, where is the guarantee that he used a GSM-tube, and not a satellite phone? And where is the guarantee that it was "seen through" precisely through GSM technologies, and not with the help of third-party scanning devices?

p.s.s. Hint: At the moment, your mobile operator does not know where your handset is, because the phone is not in constant contact with the base station, but operates in the "listening" mode, choosing the antenna with the strongest signal and switching to it. And although there is of course a bearing of some kind, but in the general case, you can only find out the sector with an angle of 90-120 degrees and a radius of up to 32 km, in which the phone was last seen.

In general, all this has already been chewed up many times, including on the Volga forums I saw somewhere.

17.11.2007, 17:59

Tell that to Dudayev.
Dudayev called via satellite phone.

One friend told me that with certain words (for example, a bomb, a terrorist attack, etc.) in the middle, the recording of the conversation itself begins. Then they check. I don’t know if it’s true or not. I didn’t believe him. :)
After the September 11 terrorist attack in the United States, the Americans introduced such a system of wiretapping and recording at home, namely with recording by keywords implying a terrorist attack. Everyone approved (in the USA). But about two years ago there was a big scandal in England and then in Europe - the Americans made the same system together with NATO and in Europe and, in fact, began to listen to their allies
So this system works in the US and Europe. And through their satellites, rented by our telecom operators, they apparently listen to us. Therefore, ours launch their satellites and build GLONAS (so what is our analogue of GPRS called)

Small correction. The analogue is not GPRS (General Packet Radio Service), but GPS (Global Positioning System).

They already have enough to do.
And if they do, it's not the operators, but the FSB. :dirol:

1 All this is troublesome. In any case, the conversation must be analyzed, etc.
And this is already done by a specialist and not by a machine.

Telecom operators providing intrazonal, long-distance and international telephony services will have to store voice information and text messages of users for up to six months.

The MegaFon website says that the capacity of the transport network exceeds 1.5 Tbps. The VimpelCom blog on the Habrahabr resource mentioned that the bandwidth of the operator's backbone network exceeds 8 Tbps. According to a former technical specialist of one of the Big Three operators, the total capacity of the networks of all telecom operators in Russia can be at least 30 Tbps, which means that in 2018 they will have to store about 30 exabytes (EB) of traffic, s, and 2019 - 60 EB.

Previously, the Big Three and Tele2 estimated the total cost of implementing the Yarovaya Law at 2.2 trillion rubles.

Maria Kolomychenko, Kommersant Newspaper

Crisis in Russia: forecasts, laws of Russia, crisis and business, forecasts of the crisis in Russia 2017-2019

Many people are concerned about the question, does anyone have access to their negotiations over cellular channels? In order to understand, you need to understand how a mobile phone works. The device is a device capable of transmitting and receiving information. The phone operates in the radio frequency range of waves, so blocking the cellular channel will make it impossible to receive and send data. During the request, the device sends information to the satellite, which, in turn, broadcasts the received information to another mobile device. But electromagnetic waves can be intercepted, therefore, recording telephone conversations is possible.

Devices capable of listening to telephone conversations http://www.telefonam.net are very expensive. the manufacturing technology of such devices is very complex. The cost of one such device reaches ten million rubles, the prototype was developed by order of the Ministry of Defense of Russia by domestic scientists. Naturally, no one will listen to telephone conversations of ordinary citizens of the country, so you should not worry about this.

Cellular operators have a system of digital recording of conversations. The data is confidential, access to them can only be obtained by employees of operational services by a court decision. Information about conversations is stored in databases for two years. Such listening will not create trouble for cellular subscribers - you should not worry. There is also a more affordable way to get data on conversations from a cellular device. Special programs, installed in the phone, can broadcast information from one mobile device to another and even conduct mobile video surveillance http://www.m-avr.ru.

Is it possible to record telephone conversations

This data access method is popular with curious people who want to find out any secrets of their loved ones. The cost of such an application is low - only $ 5-10. The system of digital recording of conversations can be carried out using personal computer, while the program will send data via the Internet to the PC. But to install the program, you need access to a cell phone. Moreover, in modern mobile devices built-in protection against such malicious applications. And we should not forget that the installation of such software violates the laws of the Russian Federation, and for trying to put the application on the phone of a friend, a person risks being held accountable.

There are cell phone jammers - devices that block the cellular channel. With the help of artificially created interference, the device can stop the operation of the mobile device, but it will not receive access to information. Nowadays, there are no cheap devices capable of listening to a telephone set, although this may change in the near future. But now you should not worry about this - it is almost impossible to receive information transmitted via cellular channels.

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Telephone conversations - how to protect yourself

Many of us are constantly worried about the problem, did someone else hear us, is a telephone conversation being recorded? Today, the problem of interception and leakage of information produced by wiretapping is more acute than ever. This applies to both mobile and landline phones. Every day, bringing the phone to our ear, and talking on it absolutely on any topic, we don’t even think that someone can eavesdrop on us and record telephone conversations. Meanwhile, at the stage of its development, any cellular communication device includes such parameters and capabilities as:

– the ability to quickly detect a subscriber and provide information about him,

– listening and recording of telephone conversations, identification of the number.

And this is only officially known data, and besides this, there are many other parameters that no one even knows about.

With full confidence it can be argued that wiretapping today is carried out, at least, by special services.

Is it legal to record a telephone conversation?

The legal activity of any mobile operator is permitted with a license. The license contains an item of assistance to services for the implementation of operational-search measures. And also the operator is obliged to connect special equipment necessary for monitoring negotiations, recording telephone conversations on a computer, programs for recording telephone conversations and reading electronic SMS messages of their subscribers.

- the most radical and effective way is to refuse to use cellular services, while the problem of listening to the phone will disappear by itself;

- you need to purchase a phone anonymously, preferably with fictitious data - this will at least make it difficult to determine who is talking;

- when talking on a mobile phone, try to minimize the transfer of confidential information: details, addresses, etc.;

- if you are talking indoors, it will not be superfluous to search for bugs - the walls also have ears;

- important! it is very difficult to listen and record conversations that take place while the vehicle is in motion;

– use effective cell phone jammers;

– if you are exchanging information over a standard channel, it is also recommended to use personal encryption equipment.

Publication date: 08/13/2008

News DELFI — The largest news portal in Russian in Estonia

Detailing MTS calls personal account: entrance

MTS is one of the largest Russian mobile operators, which offers subscribers a range of modern services. This and Voice connection, and mobile Internet, and text messages, and entertainment services. And to make it easier to manage services, developed MTS personal account- a portal where each subscriber, without contacting the office, can solve most of the issues that arise when using the number. To visit the office, you need to go through a simple registration.

Registration on the MTS website

If you don't know how to register, follow the instructions:

go to the page http://www.mts.ru/;
select the "My MTS" item (the button is located at the top of the site);
enter your phone number, personal data, e-mail and password, select the type of service " mobile connection» and region of residence (for example, Moscow);
Wait for an SMS with confirmation of registration.

That's it, you have successfully registered account on the Mobile Telesystems portal and you can use the opportunities without restrictions.

What can you do in your personal account

After logging in to the account, subscribers are provided with the following options:

control over the state of the account, expenses by periods, date and amount of the last payment;
the ability to replenish the account with a card or using electronic money without additional fees;
service management (Who called, always in touch, data transfer, multimedia messages, melody instead of beeps, personal assistant, My region, etc.), connection or disconnection, suspension;
call details, printouts of traffic consumption;
change of tariff plans;
information about current special offers and promotions, participation in them;
consultant's help

For smartphone and tablet users mobile version office - application My MTS.

You can download it on the official website mts.ru or in the market - Google Play or Apple Store, use is free. Before starting to use the application, you need to go through the registration procedure, as indicated above, and use the previously received login and password to enter.

There are situations when, for example, you are talking on the phone with an interlocutor, he dictates a number, but there is nowhere to write it down, because there is no pen or pencil at hand. Or a boor called on your phone. If you record a telephone conversation with him, then in the future he can be brought to administrative or criminal liability. The whole question is - is it possible to record a conversation on the phone? We will try to find the answer to it in this article.

Recording using Android OS

How to record a phone conversation? This question was asked by many gadget users. Some, having searched the Internet for the necessary information and having tried a couple of programs, considering them not providing quality, abandoned this question, others continued to search, and still others began to develop programs.

But is it really not known how to record a telephone conversation on the phone? Known. However, it should be borne in mind that some states prohibit recording a telephone conversation at the legislative level, which is done by removing those drivers that provide this function. Therefore, if you are the “happy” owner of such a gadget, then you just have to install the drivers yourself, which will require root access.

Recording on a voice recorder

How to record a phone conversation with a voice recorder? During a call, buttons are displayed at the bottom. Among them, you can try to look for the "Record" or "Voice recorder" buttons. They may not appear explicitly, but there may be a "More" button, and in the menu that opens, one of these keys may be present. For some models, you need to open the menu with the button on the phone and select the appropriate entry there, while keeping in mind that the Recorder entry can be shortened.

Conversations are stored in the Call Recording directory located in the root directory. You can listen to the recording through the call log. Opposite the recorded call, images of the voice recorder coils should be displayed, by clicking on the icon of which you can listen to the recorded recording.

Thus, we have sorted out the easiest way to record a telephone conversation on Android.

Recording on a Samsung phone

One of the most popular phones are Samsung models. Therefore, a reasonable question arises: “How to record a telephone conversation on a Samsung phone?”

Let's consider this possibility using the S5 phone as an example.

The Enable Recording feature is disabled by default on this phone. You can go the simplest way by downloading the appropriate application and recording through it. At the same time, you need to be aware that using such an application, like any other, on the phone may not be safe.

In addition, this recording can be made by activating a hidden function on the phone. To do this, you can use Xposed or the instructions below.

It is necessary that the phone has factory firmware and you have root rights.

Open the file manager.

Open or, if there is none, then /system/csc/others.xml.

Add a line between FeatureSet and /FeatureSet in a place you like: CscFeature_VoiceCall_ConfigRecording>RecordingAllowed.

Close this file, saving the changes.

Thus, we answered the question: "How to record a conversation on a Samsung phone?"

Call Recording App for Android

IN Play market there are quite a few applications that help answer the question: “How to record a phone conversation on Android?” One such application is Call Recorder. It was developed by the programmer Appliqato, who has a fairly high rating in the Google store. Install this application through the Play Market. Choose your favorite topic. Next, check "Add call volume" and, if necessary, set up a cloud to store the recordings made. This will cause any telephone conversation to be automatically recorded. In the menu of this application, you can see the perfect recording, you can save it, delete it, repeat the call, and listen to it.

This program allows you to record any incoming and outgoing calls, store them on your gadget or in the Google cloud.

This program makes a request to the user at the end of the conversation about the need to save the record. In this case, you can define contacts, the recording of conversations with which will always be saved.

According to reviews, the recording quality in this program is not always very good. If the interlocutor speaks very quickly, it may be difficult to understand him when listening to the recording. Lenovo Smartphones and Samsung can generally hang.

Therefore, if you do not experience side effects from using this application, then you can stop on it, and we will go on looking for how to record a conversation on the phone.

App of the same name from another developer

In the program settings, you can choose where the recording will be made from - it can be a microphone, voice, line, etc. We select the quality of the recording, as well as its format. The latter can be mp3 or wav.

This program allows you to save recordings not only to Google Drive, but also to the Dropbox cloud. In addition, the recording is encrypted using a pin code in order to prevent eavesdropping by third parties for whom this recording is not intended.

There are hints on each page of the application settings. Each entry made can be accompanied by a text note.

According to user reviews, this application copes quite well with its inherent functions.

call recorder app

When answering the question "How to record a conversation on the phone?" I can't help but mention this app. After installing it in the settings, you can choose synchronization, which can be carried out with the clouds, which were also typical for the previous application in question. Here, the recording of conversations is provided automatically. The format for saving files is already possible one of three. Recording can be carried out only by one of the voices of people talking on the phone, or both at once. The entry can be password protected.

For each model, you need to try out different options for saving files, recording one or two voices. Depending on the format, the recording may be intermittent. To avoid this, you need to experiment with formats.

Call Recording App by lovekara

We have already considered several ways to record a telephone conversation on the phone. As can be seen from the review, developers do not have a rich imagination for names, so the orientation should be carried out by programmers.

Here, during installation, a warning will be issued that not all phones support call recording. The program performs, if possible, the last recording automatically, it will be displayed in the application menu. According to user reviews, the program has proven itself quite well.

CallX - call/conversation recording

With an overview of this program, we will finish our consideration of ways to record a telephone conversation. This is due to the fact that there are many programs and it is impossible to consider them all within the framework of one article.

In this program, automatic recording can be activated and deactivated. You can play with the format and quality of the recording. Recording with unchanged settings is located in the CallRecords directory. You can also save it to the cloud. Reviews about the program are mostly positive.

Finally

Thus, the recording of a telephone conversation can be carried out both by means of the phone itself, and using third-party programs. The given applications can help the user in the initial identification of programs, which are much more than those described in the article, but other applications have similar functionality and often the same names.

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News DELFI — The largest news portal in Russian in Estonia

Detailing MTS calls personal account: entrance

Registration on the MTS website

What can you do in your personal account

Recording using Android OS

Recording on a voice recorder

Recording on a Samsung phone

Call Recording App for Android

App of the same name from another developer

call recorder app

Call Recording App by lovekara

CallX - call/conversation recording

Finally