MTS: number blocked. What to do to unlock? What does the service mean for you is unavailable mts What does it mean the service is temporarily unavailable on mts

If you suddenly encounter a number blocking problem, don't panic right away. In general, you can call " hotline»MTS by calling 0890 and find out why the subscriber is blocked in MTS.

Usually callers get very confused when incoming calls are blocked. Yes, it really can be - in many packages, incoming calls are free, but only within the tariff plan. If you have not paid for the service, access to the options is disabled accordingly.

Provider blocking

If you are late in payment or have not replenished your account for a long time, the provider can really block the number completely. What to do in this and in the following cases when you are left without connection and how to restore it?

The subscriber is temporarily blocked - what does it mean, options:

The subscriber is blocked by the operator: upon the expiration of the package validity period, if there is a debt or a long unused number.
Blocking occurs automatically by the system; to unblock, as a rule, you need to fulfill the financial requirements of the provider and replenish the account to receive new services.

Please note that almost all operators have already paid incoming calls, but they, as a rule, are included as part of an additional free service in the tariff plan. When disconnected from the plan, the user is disconnected from incoming calls.

Voluntary blocking

At the same time, it is worth checking other blocking options:

voluntary blocking established from your account or using a command on the phone. This can be done by accident by children or relatives;
if you find yourself in a situation where you use a number registered for another person, he can freely block your phone both temporarily and permanently (voluntary transfer of numbers between subscribers by the provider is not provided).

If you find yourself in one of the situations, it should be borne in mind that in order to unblock the temporary disconnection of services, you need to deactivate the service in your Personal Account or go to the communication salon. This can be done by accessing the My MTS account, as well as, having documents on the ownership of the number, in the salon, and, having answered the security questions, through the support service.

Call to those. support of MTS

Restoring a permanently blocked number

If the number is permanently blocked, it means that the owner of the number has terminated the contract with MTS and the services cannot be restored. If you find yourself in such a situation, being the owner of the number, from now on we advise you not to give access to your Personal Account to strangers. In this case, you have the opportunity to purchase an "old" number and conclude a new contract, but only if the provider has the technical capability.

How to block an incoming number on MTS?

If it is difficult to dial the selected subscriber's number, please note that the owner of the number himself could add your number to the "black list" of his phone. This option is also available in the My MTS interface. In this case, dialing to the selected number is blocked by the provider, you can try to dial only from another phone number.

In MTS, you can block a subscriber's number from the interface of the self-service office "My MTS":

Log in and log in to the mts.ru website (if you have not used this opportunity before, enter using the SMS code);
The subscriber can be added to the list of unwanted numbers using the Black List service (not available for Connect, Online, MTS iPAD tariffs) - go to the Tariffs and Services menu, then to Service Management, then connect "Black List" (paid service);
To connect, you can dial the command * 111 * 442 # or send an SMS to the number with the text 442 * 1;
Add the number to the list of prohibited numbers using a free SMS to number 4424 text 22 * unwanted number or using the command * 442 #;
Enter the number through your Personal Account on the bl.mts.ru website.

When connecting the service using a command or SMS, take into account its paid nature, billing occurs daily. In the absence of funds on the account, the number will become available for dialing those subscribers whose calls you would like to restrict.

Appearance home page MTS personal account

Description of the "Black List" service

If you are no longer interested in the question to MTS, how to block a subscriber's phone number, you can exclude the phone from the list of unwanted ones or, in principle, disable the service. Please note that sometimes numbers are blacklisted by mistake, so if your friends said about the difficulties of accessing your number, and also that they were looking for information on how to call a blocked MTS subscriber, check the blacklist. This recommendation, of course, applies only to those subscribers to whom the provider provides the entire volume of services without restrictions (in the absence of claims and an active account).

Disabling the "Black List" service

Continuing the theme of the blacklist of subscribers, which can be created (for a fee) by each user of MTS services, it is worth immediately focusing on the options for disconnecting:

"Blacklist" is a service that can be connected and disconnected within the tariff plan. This is done on a paid basis. If you do not have funds on your account, the service is automatically deactivated, and when replenished, it will be automatically activated.
you can deactivate the service using the "Personal Account" - in the "Tariffs and Services" menu and the subsection "Service Management / Black List";
disable the service using the command: * 111 * 442 * 2 #;
disconnect via free SMS to the number with the text 442 * 2.

Please note that this service is not available for subscribers with tariff plan"Connect" and "Online", namely to those people who use the Internet. At the same time, all users can block not only calls from subscribers, but annoying SMS. This is done using SMS PRO, the service is free when used in conjunction with the Black List option. Basically, SMS blocking may be required to exclude free advertising mailings.

At the same time, please note that more often these services are provided on a paid basis. For this reason, they can be turned off in the "Tariffs and Services" menu and the "My subscriptions" subsection, since blocking the number will save you from unnecessary messages, but at the same time you will pay for the provision of the subscription service from this number.

Cost of the "Black List" service

The cost of the "Black List" service today is 45 rubles per month of service. Please note that the option is available in three versions (each is paid separately) - "Blacklist", "Blacklist (child)," Blacklist (parent) ", taking into account the specific settings for accessing the phone number.

The subscriber is temporarily blocked on MTS

If you call an MTS number and hear a message about the temporary blocking of a subscriber, this is possible in the following cases:

with a negative balance of the subscriber and forced blocking by the provider;
in case of voluntary blocking for the provision of all communication services by number, for example, when the user went abroad, on vacation, or simply stopped using the phone;
in case of third-party claims for the use of a number belonging to other owners (for example, if the subscriber bought a SIM card from the metro and did not ask who he was registered with).

It is with the third problem that subscribers face, who, even when dialing a combination of the MTS service command, can receive the message “ Error code 1165 subscriber blocked by MTS". In general, this is how you can check whether it is blocked or not from the phone. For numbers blocked by MTS, no services are provided, including access to the MTS Service.

What to do in this case - there are several ways out of the situation for subscribers:

check the connection of voluntary blocking in the MTS Personal Account;
check the balance, whether there is a negative balance;
check the official owner of the room.

If you find yourself in a situation where you do not understand why the number is blocked, call the MTS support service (it may be unavailable from the number if the contract is terminated and complete irrevocable blocking) or go to the provider's salon store.

If the contract for your number is terminated by you or another subscriber-owner, try to find out the technical possibility of buying the number.

Voluntary blocking in MTS

To save all the settings of your phone account and at the same time not pay for service for a certain period of time, you can use the "Voluntary blocking" option. To do this, you do not need to call the operator or go to the office (although you can turn on the service in the salon-store, if there are no other options). It is enough to choose one of the connection methods: using the “My MTS” application on the website, using a code or SMS. In the Personal Account, you can specify the date from which the SIM card will be temporarily blocked.

In this case, all subscribers who will call the number will not be able to get through. Simultaneously with blocking the number, all types of services are blocked, respectively, and the "Black List". Without exception, the entire incoming set of calls will be blocked with the issuance of a voice message that the subscriber is temporarily blocked.

Please note that the voluntary blocking service is paid from the 15th day of use, its cost is 1.5 rubles per day with daily withdrawals. In this situation, you need to make sure that there is money on the account, otherwise, the blocking service will be disabled, and the phone may already be blocked forcibly by the operator for other reasons.

Including "Voluntary blocking", top up your account for withdrawals from the 15th day of use until the time you intend to block your phone.
If you have not done this, then by the time you return your number may be blocked by the operator for non-payment of the accrued services (after deactivating the blocking). In this case, you will need to pay off the debt.
Financial blocking

Financial blocking is possible in cases where you have formed on your personal account negative balance for the services provided. In case of financial blocking:

firstly, services provided to you within the service package are blocked due to non-payment;
secondly, the number is blocked due to uncovered debt.

A way out of the situation: pay off the debt, make an application for connection, pay for new services.

Forced blocking

The phone can be forced to lock by the operator. This blocking does not apply to the "Black List" service, which the subscriber connects. In this case, MTS services are blocked due to the subscriber's debt. In fact, the operator temporarily stops providing all communication services, including blocking incoming calls. In the usual case, your mobile will be unblocked after replenishing the account for the amount owed and connected to the services when paying for the tariff.

Please note that when blocking, no message is sent, notifications by the provider are carried out only with requests to pay the debt.

Caller actions when blocking a number

MTS subscribers sometimes ask for clarification on how to determine whether the subscriber is blocked or the caller is on the Black List. In the simplest case, you need to try to call from an unknown number. If the call goes through, then you are on the "Black List".

At the same time, among the blockers, there are often those who, as a result, are blocked themselves, since subscribers often forget to pay for the service - the function is not free, in this case they are on the unserved list due to non-payment for services. The free period is 14 days, then a monthly fee of 1.5 rubles per day is charged. This procedure takes place in a number of companies and is used as a means of dealing with non-payers.

If the number is blocked in one way or another, you need to look for other ways of communication. Please note that if your relative's number is inactive, then using commands you will no longer be able to connect it to communication, since the phone simply does not work and is not serviced, you cannot get data about the phone using the code. To solve the problem, you need to go to the office, disable the service in the Personal Account, or call the support service.

What can be heard when the phone is locked from the answering machine

The fact is that when entering the Black List, the subscriber can select the type of voice message that will be issued to the number included in the list:

* 442 * 21 * blocked number # - a busy tone is set every time the number is dialed.
* 442 * 22 * blocked number # - a message will be issued that the subscriber is out of the network.

For example, when the user whom you are calling on the account balance has formed a debt during voluntary and forced blocking, the caller is informed that "The number is temporarily blocked". If some type of communication is not paid for by the subscriber, then the voice informant will tell you the phrase "This type of communication is not available for the subscriber." You may be able to send sms. Usually this "cure for illness" helps when the subscriber is abroad.

The provided opportunities, as they say, are compensated by the shortcomings that the subscriber encounters in the process of using MTS telecommunication services. Which again pushes to the fact that you need to use your mobile personal account intelligently, controlling its parameters. As of today, there is no problem with information to get a complete understanding of what the blocking is about.

"Blocks" from fraudsters

In conclusion, it should be noted the methods of SMS fraud, and how you can protect yourself from it by restricting access to the provision of services to you. Usually, in order to get rid of the annoying informant, you need to send a response message with the text STOP or STOP, or turn off the subscription through your Personal Account. At the same time, some messages may be sent as a result of an attempt at fraudulent actions, hidden paid subscription is just the tip of the iceberg. The services are inconvenient, but you can always turn them off.

Service mobile operator MTS Locator makes it easy to track the coordinates of another subscriber, even if he uses a push-button telephone. Information is displayed directly on the card or comes in a text message. This does not require the Internet or satellite connection.

About the service

Using the "Locator" option, you can see the location of MTS, MegaFon or Beeline subscribers. The main thing is that the user should be in the network coverage area at the time of tracking. Information is shown in real time. You can get data using several methods that do not take much time:

Messages.
On the site.
In the application.
To a telephone with Internet access.

The service is convenient for parents who need to look after their children. For managers, logisticians and other MTS users who need to determine the coordinates. The price of the service is not high, it is 100 rubles. Payment is made automatically, every month from the main balance. For this amount, you can send 100 requests to determine the location. Those who subscribed to the service for the first time can use it free of charge for 2 weeks.

How to use?

Using the "Locator" subscribers can almost instantly receive data on the location of another person. All data is derived from technical data that is transmitted from mobile device to communication stations. The more stations there are, the higher the accuracy of the determination.

To start using the service, you will need to obtain consent from an MTS subscriber. To do this, you need to add it to the list of searched, using a message. The body of the letter contains the name and phone number. Data is sent to 6677, if the service is inactive, then it connects immediately. After sending SMS, another person receives a request to confirm the tracking.

When using the service, you can send many SMS requests of a different nature. All of them are sent by service phone 6677.

Those who have already activated the service can check the coordinates using the WHERE NAME request. In response, an SMS comes with a link to the map. There are other kinds of commands:

WHOM - view the list of people you are looking for.
DELETE NAME - the request removes the user from the searched list.
PACKAGE - view the remainder of the available requests.
PACKAGE INCLUDE - activates the service if it was temporarily blocked.
PACKAGE STOP - disables the service for a certain period of time.
OFF - complete deactivation of the service; using the command, all searched numbers are deleted.

Information on other requests is presented on the MTS operator's website. In addition to the described commands, there are those that can be used by the desired subscribers:

ALWAYS - the ability to constantly receive a notification that someone wants to determine the coordinates opens.
NEVER - deactivates tracking notifications
PAUSE - a temporary ban on tracking is placed.
PROD - disables the temporary stop of the search.
WHO - you can find out exactly who is following the number.
STOP - all permissions are removed.
STOP NUMBER - certain contacts are deleted who can track them.

There are many requests, and all of them are difficult to remember. It is much more convenient to use the site of the Locator service or a special application for smartphones.

Connection

To activate the option, you will need to perform several actions:

First you need to get permission from another subscriber. He must agree to determine his coordinates. You will need to send an SMS by phone 6677, indicating the "client's name and phone number" in the body of the letter.
After sending, the desired subscriber receives a notification, to which you can give a positive or negative answer. Upon confirmation action, the service is automatically activated.

You can use the service via the Internet. To do this, you need to know the username and password. To open access, the word "Login" is sent by phone 7888. The fastest and easiest connection is via a request * 111 * 788 # .

Connection can be made through your personal account or the My MTS mobile application. First, register in the system, then go to the section with tariffs and options, find "Locator" and press the connect button.

How to disable Latitude on MTS?

Possible deactivation methods include:

Send a text message with the word OFF or OFF to number 6677. When using a combination, the option is disabled and the list of monitored subscribers is deleted.
You can use your personal account or "My MTS" for quick deactivation.
If difficulties arise, you must contact the support service by phone 0890 or personally go to the MTS salon. Employees of the company will help to make a disconnection, the main thing is to have a passport with you for personal identification.

If the service is needed in the future, it is recommended to temporarily suspend it in order to save the list of searched subscribers.

personal account at login.mts.ru and see the amount that you have on your account. In the "Detailing" section, you can see what the funds were spent on.

I cannot enter my MTS personal account from the official website. When you try to log in, it says: Your device does not support the new version of the site, download the application. I don’t want to download the application, I’m saving memory. Question: can I somehow upgrade to the old version? Or, without your application, my personal account will now always be inaccessible to me? Respectfully yours, Natalya Anatolyevna.

I can not enter the personal account of MTS

I cannot enter my personal account by phone number from a computer. as well as with MTS-Bonus. I enter with the password, the message “the session time has expired” immediately appears, and at this time the phone receives a message that “You have entered the MTS service”. I changed the password several times, nothing changed.
HOW TO GET STARTED TO THE PERSONAL OFFICE OF THE MOBILE PHONE.

You just unsubscribed with your comment! A similar problem when activating a l / cabinet through a computer has existed for about 20 days.

If the previous comment does not solve the problem, then you should contact the company's specialists for support. Thank you for understanding!

for some reason, you will not be able to enter your personal account. but it is not possible to get through at all. I just need to turn off the service everywhere at home. I waited for the operator for over an hour and never got in touch.

In addition to the personal account, there is also the MTS mobile application. There you can also change everything. And about not getting through to 0890, call from a city or other operator at 8 ***** 0 8 250 if you still can't try +7 (831) 4 **** 90 but not from MTS, since this is a number key customers-))

For more than an hour I have been trying to enter my personal account - I tried the above methods, everything is useless. admins, figure out what the problems are, is it really necessary to contact the centers with complaints?

For several days I have not been able to enter L. K. MTS.
A window opens with the inscription: “The page is not available, the site ihelp.mts.ru did not send data. But literally, before my comment, somehow miraculously managed to get into L. j. After that, I began to leave my page and again some kind of drawing: like I did not send some form and I need to go somewhere with a motto go out .... b ### yatina.

There is no other explanation for the lack of the ability to control the spending of own funds (money) through the "Personal Account" as well as the regulation of the volume of connected services, as deliberate and unfair actions on the part of MTS!

Probably, the MTS company, using its own technical capabilities, deliberately blocks, for a long time, access to its clients to the mechanisms of control and regulation!

I tried to enter my personal account, an SMS came that I entered, but, apart from the balance, I can not see anything! Themselves deputy ### get buns: “come in, exchange”. and - f # g you! I can not perform any actions, including exit the LC! Paranoia starts to progress: why did you call? What if, after such an interesting entrance, without the possibility of any of my actions, evil ### Lenniks are starting a swarm of ###? But seriously, I don't like it! What a bar ### k! After all, this is not the first day you have been working, everything should be debugged! You can’t write a row, why # you need such an operator!

My previous comment disappeared ... The bottom line: I tried to enter my personal account, I received an SMS that I entered, but apart from the balance, I see nothing and I can not perform any actions, including and exit correctly. I joked that paranoia, they say, is evil ## and they can take advantage of my strange presence. I rebooted, I try to log in again, but they tell me - the login or password is incorrect! With what fright? A few minutes ago I entered with the same data! (albeit through one place)! No, guys, this is no longer a joke! Naf # k-naf # k such with ### is!

The page is not available
Login.mts.ru did not send data. And this crap is already 3 weeks. I called both the MTS help desk and Beeline (I have a Beeline modem), I got through to everyone, but the problem was not solved. Everything is fine with them, the main thing is that the page is loaded from the tele2, but from the beeline modem, there were no such problems before

I can't log into my personal account on MTS

Experienced subscribers of the mobile operator MTS know that problems with access to a personal account on the site can arise suddenly.

A personal account is a well-thought-out self-service system with impressive functionality. Change the TP (tariff plan), disable paid options, control waste by day - all this is possible thanks to your personal account.

The operator does not charge any money for staying in the system - everything is absolutely free. To enter the cabinet we only need two things: a login (the subscriber's phone directly) and a password issued by the network itself after filling in some data.

Further actions will be limited to the fact that you will have to print the phone numbers and write a security code. It should take no more than a minute for the phone to receive the required SMS. How it works.

Many MTS subscribers are interested in the question:“Why am I denied access, because I’m doing everything right”? Reasons is a fairly broad topic, and it could be anything from incorrect password entry into the MTS personal account, and ending with system failures, which happens extremely rarely.

To simplify life, there is a function of linking a personal account to one of the existing accounts on the social network (VK, Odnoklassniki and others). Account linking social network produced by pressing the button used to go to the site.

After entering the line with the password and number, the binding will be considered successful. But, here a parallel obligation arises - do not forget the password for entering the social network, because in this case the person will not be able to go anywhere.

If access to the site is denied (if the passwords are entered correctly), the situation is explained by the technical work on the operator's site. It is not worth writing complaints or calling the service as the site needs maintenance.

After numerous attempts, he writes that you entered the wrong password in the MTS personal account? Perhaps you really forgot it, because the robot is not mistaken in this regard.

Try to change the numbers to others and try to enter the cabinet based on the new data. If the problem has not gone away by itself, then specialists will come to your aid, who can be contacted by phone. MTS employees will check the relevance of the data and name the reason for the denial of access to the account.

The fact is that the data entered on the smartphone is saved by the system, and there is no need to constantly enter the office through authorization. Of course, the functionality of the application is not the same as its original (site), but here you can perform many operations.

find out the rest of the package charges for the tariff
change the current tariff plan to a new one
get acquainted with the services connected at the moment
contact with the help desk, account replenishment and others.

Do not enter your personal account "My MTS": what to do

For half a decade, subscribers of the MTS cellular network have been able to use such a wonderful service as a personal account "My MTS". It allows you to check, replenish your account, control and manage your personal account, as well as perform many other operations from your home computer. Of course, this is a step into the future, modern technologies in their present manifestation.

But, despite all this, sometimes there may be some problems with the service. Often, an ordinary user is not ready to fix those himself, and he needs help. We dare to guess that if you are reading this article, you may have encountered some problems. And we want to provide possible solutions to popular challenges.

One of the most common troubles is the inability to authenticate to the MTS system. This problem is popular for residents of Yanao, Khakassia, the Urals, Krasnodar Territory, and many other regions.

Paradoxical as it may seem, and maybe even trite, but if it is impossible to enter, you need to double-check the entered phone number several times. Often, it is a typing error that is the source of the problem.

Also, take a look at the input keyboard. Many people blindly enter a number without looking at the screen or keyboard. And this is wrong, since the NUM keys on a computer keyboard are in the reverse order of the phone buttons.

Another popular problem is the situation in which the MTS Internet Assistant does not connect at all. What we mean is that the site is not loading. Yes, subscribers from Vladikavkaz, Tyumen and the Tula region have probably faced this problem more than once.

Here the problem is clearly not in you, but in the operator. But speaking of an operator, we mean an Internet operator that provides you with services for connecting to the World Wide Web. Therefore, you need to contact directly the support of your provider and find out why you cannot enter the MTS assistant. Most likely, the problem will be resolved in the near future.

If suddenly the problem was not on the part of the provider, you will need to check several third-party sites for operability. If they function correctly, then there is a problem on your part. Here's what to try.

Clear the browser cache, as well as its cookies;
Reinstall your browser if possible;
Try connecting with a different internet browser;
Try to connect to your personal account from another computer.

It is possible that in this case you may fail. Do not be upset, as there is another great way out. The MTS company has its own forum on the Internet, where real specialists, moderators and ordinary users sit, who can help you with your question.

In order to streamline your precious time and the time of other forum users as much as possible, we recommend that you follow these instructions for using it.

Look at the current topics and messages, perhaps a question about a similar issue has already been raised recently.
Use the forum search and try to find related topics and discussions.
If you fail in the first two paragraphs, create your own topic and describe your problem as accurately as possible.
Expect responses from users and moderators to your question. Most likely, the problem will be resolved in the near future, and the MTS personal account will start working.

If you have completed all the steps described above, but failed to enter the application, contact MTS online support for help.

What is this code +7, how to change it, entered my number in different ways, writes that it is wrong, I cannot enter The application crashed.

Before that it worked. Now neither login nor register.

How to solve all communication issues in the "My MTS" application

The line “Cost control” opens a diagram that clearly shows how much and on which communication services you spent money. Below there is information about which numbers the calls were made and SMS were sent, and they are indicated in the same way as in your phone book. You can read more about all the cost control options here.

On the main screen of the application there is a button in the form of a wallet, which will help you to replenish your account without commission. Click on it and you will see a screen for choosing a payment method:

On the main screen of the application, click on the current balance and you will be taken to the “Invoice and payment” page.

We are looking for the button "Connect auto payment". If you, as the head of the family, want to keep track of the balance of the numbers of your relatives, add the information in the “My MTS” application. On the main screen to the left of the balance there is a button “Add number”, for this it will be enough to indicate the number itself and the password from the Personal Account.

Now you can replenish your account from your bank card whenever you need it.

My MTS instead of "MTS Service"

Accordingly, with its help, you can change the tariff and connect the service you need, and familiarize yourself with the costs. However, not all the functionality in “My MTS” is still complete. For example, in the section “Bonuses, not all rewards are available.

For example, I did not find the option “Zero without borders_bonus” here. However, it is still present in the stationary web-interface of MTS Bonus. Keep in mind.

Manage your account and tariff plan
See the balance and consumption of packages (minutes, SMS, traffic)
Order detailing
Activate and deactivate services and options
Manage content (subscriptions)
Use the "MTS Bonus" program
Use the “Mobile ticket” service (if you have NFC and a corresponding SIM card)
Pay the bill
And something else.

Application "My MTS"

Many MTS subscribers have already appreciated the capabilities of their personal account. With the help of the self-service system, each subscriber can independently manage mobile services from a computer, laptop or other device with the ability to connect to the Internet. It is not very convenient to use the MTS personal account from a phone or tablet, and therefore a special application “My MTS” was developed, which provides similar opportunities, but much more convenient.

These are by no means all sections of the application. Click on the menu button located in the upper left corner.

These are not all the features of the application. As part of this review, we will tell you how to download, install and configure the My MTS application. We will also look at the capabilities of the application and its characteristic features.

As noted earlier, the functionality of the application is almost in no way inferior to the usual personal account.

What can cause a situation when the service is blocked for the sender of the MTS transfer? Sometimes there is no ATM or bank branch nearby, but you urgently need to dump a small amount of money on your phone balance. The wife is at the ticket office of the station, and the money on her phone has run out? Does the child come home from school? Is mother sick and is the connection extremely important to her? In such a situation, getting a message about the blocking of the service is like death.

The service is blocked for the sender for a long variety of reasons. The first step is to check if you fall into the category of one of these:

If the recipient is a subscriber of another operator or does not live in your region, the MTS money transfer service will not work;
You can transfer to another account no more than 300 rubles, while your own account must have your own 90 rubles. Otherwise, the translation will fail;
The amount of money that can be transferred per day is limited. Its maximum is limited to 1500 rubles for the sender;
The limitation also applies to the recipient. The maximum amount that can be thrown onto your phone is 3,000 rubles. Other translations will not work;
The money transfer service is not valid for all subscribers. Unfortunately, rates for corporate use are not intended for transfers. Clients with a tariff plan under the loud name "Super Zero" cannot implement them either.

If all the conditions for the question "Why is the money transfer service blocked?" considered, the obstacles were removed, and the service still remains unavailable, you will have to take into account that any technique has its own misfires. You can also top up through the terminal.

What if the service is blocked for the sender of the transfer?

Of course, you can find a decent exit solution from any situation. You can ask acquaintances (and strangers) about the transfer, returning them the required amount in cash. Or use another card of another family member (company).

If the card is corporate, work with your personal subscriber card.

To eliminate the error, use the following algorithm:

Dial the command * 112 *;
Enter the number to which you want to transfer;
Indicate the amount of money that you want to transfer to the subscriber in the transfer within the range of 1-300 rubles;
Press the call button and wait for the message, how the operation ended by you;
If the number is local to the MTS company, and the transfer could not be completed, notify the technical service and wait until the technical problems are settled. This usually takes little time, only 5-15 minutes.

Some are outraged by so many additional conditions, but they are a means of protecting the company's customers from possible fraud. It has become very difficult to steal, and it is absolutely impossible to steal for a large sum.

Some owners of the MTS mobile operator may receive SMS from an unfamiliar number 6996, which contains the details of an unknown payment, as well as an offer to send an SMS with text to 6996. If you have not made any purchases on the network using your mobile number before, then , apparently, you are dealing with scammers who, using the MTS "Easy Payment" service, are trying to make a purchase at your expense. In this article I will tell you what number 6996 is, what it is intended for, and how to disable it.

Mobile number 6996 is a special MTS service number designed to confirm passwords and make payments. When making any payments, a confirmation SMS is sent from this number, and the user sends an SMS there to confirm the payments.

Most often, this number works with the MTS service called "Easy Payment". This service allows you to make payments in the network using the "Personal Account" on the MTS website, and the money is debited both from your mobile account and from your bank card (if the user has linked it to making mobile payments).

The MTS operator takes a percentage (usually 5-10% of the payment amount) for transferring money through Easy Payment.

Service "Easy Payment" makes it easy to send money

Number 6996 and scammers

In recent years, the number 6996 has gained notoriety, since the specifics of the Easy Payment operation allow fraudsters to massively steal money from users' mobile accounts. Therefore, it is very important to know what the number 6996 means and for what purposes it can be used. The fraudster enters the payment details, where, among other things, he indicates the phone number of the person from whose mobile account it is planned to withdraw money. Then the payment is made, and an SMS from number 6996 is sent to the number of an unsuspecting person.

Then the fraudster calls an unsuspecting citizen and asks for the code of this SMS under various pretexts (an error when entering data, an MTS employee, etc.). If a person dictates this password, then the money from his account is debited towards the account of this purchase.

Also, the withdrawal of money from the user's account can be caused by the presence of a virus program on the smartphone, which is able to independently send SMS to the number the fraudsters need.

If you receive an SMS from 6996 with the message "Not enough funds", then, apparently, the scammers want to make a purchase, the price of which is higher than the funds available in your account.

Fraudsters massively use the MTS "Easy Payment" service

How to disable 6996

After we figured out what number 6996 is, now let's figure out how to prevent theft of money using the number 6996. I recommend using the following guidelines:

Never send any SMS to 6996 if you have not made purchases online before;
Change the password regularly to " Personal Cabinet»On the MTS website (if available);
Install a mobile antivirus on your phone (for example, AVG);
Check your PC for virus programs (Dr.Web CureIt will help!).

To deactivate the Easy Payment service, which is usually used for debiting money, do the following:

Conclusion

In this material, I analyzed the value of the number 6996, and how to disable it. If you do not make purchases online using the Easy Payment service, I recommend completely disabling this service, as well as unlinking your bank card from your mobile number - this will make it impossible to steal money from your account.

Blocking content distribution provides invaluable benefits for the user in the fight against paid information, due to which money disappears from the mobile account. You can remove the ban on MTS payments if you disable this function. But in order to carry out such a procedure, it is necessary to study in detail the instructions for removing restrictions.

What is a ban on MTS payments

This is the setting of restrictions on the receipt of paid content on the mobile. So, the "Content Ban" option allows you to disable all kinds of paid mailings such as horoscopes, news and acquaintances, which the phone user did not order, however, funds are withdrawn from the account when they are received on the phone. At the same time, this option does not allow the subscriber to send SMS and MMS messages to paid numbers that are engaged in such mailing. However, internal services and functions remain available for use.

Such blocking is used for various reasons:

setting restrictions on the child's mobile phone so that adult content is not available to him;
lack of all kinds of auto payments for accidental connection to the entertainment portal;
eradication of unnecessary mailing from a mobile phone;
in addition, such a limitation is important for retirees who may make erroneous subscriptions or payments.

Important! The service is connected completely free of charge, the payment for the day is 1 ruble. It operates on the territory of Russia and neighboring countries.

Payment in favor of this service is not available to you MTS: what to do

This option is an excellent controller for restrictions on any connections from paid portals, it is much more convenient to use than to independently control the account and the presence of any connections. At the same time, you can activate the service in several available ways:

SSD command * 984 # and call button;
call to help center by operator number 0890;
contacting the MTS office with a passport.

If payment in favor of this service is not available for you and your region or did not work, you need to use Antispam and send a malicious SMS to the number for complaints 6333.