What is touch id in iphone 5s. What is Touch ID in Apple devices - iPhone, iPad. Non-working function: defective or incorrect operation

touch ID is a technology that first appeared in the iPhone 5S, used as an additional security option for the iOS operating system and a means of user identification. The essence of this technology lies in the fact that a special biometric sensor is built into the Home button, which allows you to read the user's fingerprints and use them instead of a password to access the phone, as well as to make purchases in the App Store and iTunes Store.

As mentioned above, Touch ID was first introduced in the iPhone 5S, but it is expected that this year the biometric sensor will also appear in the new iPad Air and iPad mini, and, of course, in the new generation of iPhone, which is expected in the second half. 2014. At the same time, most likely, new devices will also use a new generation of Touch ID 2 sensor with improved recognition technology and, possibly, support for additional functions.

How to set up Touch ID

If you just bought the device, then going through the standard activation procedure at the first start, you can immediately tune touch ID. To register a fingerprint and add it to the Touch ID database, you need to take a few simple steps. Immediately, we note that the device can store up to 5 fingerprints, which are stored in a special memory compartment of the central processor.

1. Before immediate setting up Touch ID, we recommend that you wash your hands thoroughly and, most importantly, your fingers, and also thoroughly wipe the Home button on the device, because It has a built-in Touch ID sensor. Only after that you can start setting up.

2. Before setting up the Touch ID sensor, you need to come up with and enter a four-digit or complex password. It will be requested if Touch ID fails to recognize the fingerprint.

3. Hold your iPhone the way you normally would when you press the Home button. Place your finger on the Home button and hold it until you feel a slight vibration or until the system tells you to remove your finger. Do not press the button hard, just lightly touch it.

3. After the initial scan, the recognition system will ask you to change the position of your finger to complete the scan. Hold the phone as usual and place the edges of your finger so that the system can fully recognize the fingerprint.

How to set up Touch ID if the device is already activated

You can set up the Touch ID sensor and save fingerprints in the processor’s memory, if the device is activated, through the main settings. To do this, go to Settings and select "Touch ID and password" in the main menu. Next, select "Fingerprints". Then the system will suggest the procedure for registering and saving fingerprints already described above.

Using Touch ID instead of entering a password and for purchases in the App Store

Once you've set up Touch ID and saved your fingerprints to your iPhone's processor, you can use your fingerprint to unlock your device (instead of entering a passcode), and use your fingerprint to make purchases in the App Store and iTunes Store.

To unlock iPhone with Touch ID, wake up the device by pressing the Power button or the Home button. After that, gently move your finger to the Home button without pressing it, and the phone will unlock.

If Touch ID fails to recognize the fingerprint within three attempts, you will be prompted to enter the password that was set when setting up Touch ID. It is also worth noting that the Touch ID sensor is disabled and a password is required if:

1. The device turned on after reboot
2. More than 48 hours have passed since the device was last unlocked
3. You want to go to the item "Touch ID and password" in the device settings

To use Touch ID as an Apple ID account(for making purchases and downloads in the App Store and iTunes Store), you need to go to the settings, select the "Touch ID and password" item and activate the "iTunes Store, App Store" item there.

Gently place your finger on the Home button, after which the purchase will be made. Note that a fingerprint scan request will be requested every time you try to download content from the App Store or iTunes Store. If the sensor fails to recognize the fingerprint within 5 attempts, you will be prompted to enter your Apple ID account password.

How to improve Touch ID

Some users who use the Touch ID sensor complain that the system does not recognize their fingerprints accurately. There is a couple simple ways to increase the accuracy of your fingerprint identification using Touch ID.

1. Touch ID processor memory can store up to 5 fingerprints. In order to more accurately recognize the finger used to unlock the device, you can do the following: assign the same fingerprint to different memory slots. That is, in fact, you need to "scan" one finger several times, as if they were different fingers. Thus, the recognition accuracy of your fingerprint can increase to almost 100%!

2. Keep the Home button clean and free from dust or moisture. The accuracy of fingerprint recognition directly depends on the surface of the sensor, so, naturally, if there is grease, dust or dirt on it, then the accuracy of fingerprint recognition is noticeably reduced.

3. Check that your device has latest version software - Apple may make software changes and improvements to native iOS features. So, for example, in version iOS 7.1.1, Touch ID improvements were officially made, thanks to which fingerprint recognition became more accurate and smooth.

After updating the software, we recommend deleting all enrolled fingerprints and re-adding them to make the Touch ID experience as accurate and convenient as possible.

Set up iPhone at a service center

No problem! If you want to comprehensively set up your new iPhone, transfer data from your old phone to a new one, or install applications, you can always count on the help of our service center specialists. You can read more about the services we provide on our website by clicking on the link - "".

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4 comments back to "How to set up Touch ID on iPhone 5S, iPad Air 2 and later"

This feature makes me just delighted, cool! But I'm a little worried about whether I can be one hundred percent sure that the system recognizes only my fingerprint. And if, for example, my hands are dirty, will the system prompt me to rescan? I read that there are 5 attempts. Well, you also need to remember the password or write it down on a piece of paper and carry it with you ((

It's safe enough. How much we played with how to activate the iPhone using the fingerprint even left on the film, and then applied it, the iPhone never activated.
Yes, the code helps to unlock the iPhone if for some reason it is not possible to unlock the iPhone by fingerprint. It's good that the security system is so duplicated. It happens that Touch ID stops working due to damage, and then the ability to unlock via passcode is a very good solution. And remember, I write everything down on sheets of paper and keep it in one place, and I advise you to do this and keep it in a place designated for this.

A very handy feature. Although it resembles the work of forensic scientists, in fact, it provides very powerful protection, because each person's fingerprints are strictly individual. And the fact that you need to keep the Home button clean for more accurate and better fingerprint recognition is another weighty argument that your gadget must be kept clean)

Andrey, for me, as an engineer, your words are like a song! After all, we have to repair iPhones from different owners =)
For even more protection, it is MANDATORY to put a PIN code on the SIM card and turn off notifications on a locked device. Then the protection of the iPhone will be at its maximum.

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What password can be called the most reliable and at the same time always available to the owner of the equipment? Fingerprint. The new development of Touch ID uses a fingerprint sensor as a means of identification. This method allows you to quickly or another Apple device and at the same time be confident in the security of the stored data.

Of course, the question immediately arises: Touch ID - what is it? The device itself, the technology, or, in general, the model of the phone? Apple Touch ID is a technology that includes the use of a sensor that recognizes a user's highly individual fingerprint pattern. The unlocking process is simple: just place your finger on the Home button. The installed sensor reads the received data from absolutely any angle and in any way the iPad is positioned.

The iPad mini 3 unlock button is made of sapphire crystal, which is enclosed in a stainless steel ring. Each of the parts: the ring detects the touch, and the glass part transmits the fingerprint data to the sensor. The reader program performs a comparative analysis and signals compliance. It is noteworthy that the Touch ID sensor performs the entire operation within a fraction of a second.

Technology advantages:

The speed of response and the minimum number of necessary operations.
Preservation confidential information(due to the specific architecture of the A7 processor).
User information security (the password and fingerprint used cannot be copied or transmitted in any way, and is also inaccessible to the OS and applications).
Authorization in applications (Touch ID technology is already integrated to simplify the process of confirming actions or signatures).
With the help of a fingerprint, you can confirm the purchase and iTunes - the use of Touch ID technology will eliminate the need to enter payment data and passwords.

How to enable and set up Touch ID?

Unfortunately, so far there is no way to put a single mark in order to implement the functions of the technology. Then a natural question arises: how to enable Touch ID?

Initial setup

First of all, you should deal with the initial setting. She is :

Before starting the process, thoroughly wipe the button and fingers.
Enter a four-digit password that the program will use without recognizing the fingerprint (the request is also possible after a reboot, two days after the last unlocking of the device, or to access a function).
Holding the device as you would with a normal Home press, put your finger on the button (a light touch is enough) and hold until it vibrates slightly or until the system signal informs you that you can remove your finger.
After the end of the primary recognition, the system asks to change the position of the pads - this is necessary to complete the scan. Now you need to attach the edges of the fingertip.

If the device is activated, then the initial setup can be done through the main menu: by going to "Settings", select "Touch ID and password", after that - "Fingerprints". The system itself will offer to go through the described registration process and about fingerprints.

Activation methods

If you can't set up Touch ID, you can use the sensor for purchases and password entry. To unlock your iPhone using technology, just wake it up by pressing the "Power" or "Home" buttons, and then bring your finger to "Home". To use a sensor as an identifier account, you need to go to the settings section, then select "Touch ID and password" and activate "iTunes Store, App Store". When downloading content, the system will inform you that you need a fingerprint on your iPad or other device.

Authorization using a scanner is activated separately, in the settings. The following are the relevant steps to activate Touch ID on iPhone 5s, iPhone 6 Plus with iOS 8 and iPhone 6 updated free app 1Password:

Open "Settings" (a tab located on the bottom panel of the program).
Select the "Security" section.
Scroll to the tab with the name of the technology.
Switch the toggle switch to the "On" position.

Now the entrance to the program is available after a second pressing the fingertip to the sensor!

Non-working function: marriage or improper operation?

Undoubtedly, but what to do if Touch ID stops working or it does not work initially? There may be several reasons for this:

Domestic causes (incomplete coverage of the button with a fingertip, sensor contamination, and even another). It should be noted that most of the complaints that Touch ID does not work well fall into this and the next category.
Just a "glitch" of the recognition program. In this case, it is better to enroll another fingerprint.
There is, unfortunately, such an option as marriage. An indicator of such a situation is the lack of effect from rebooting the device and a scanning error. And it doesn’t matter whether the marriage was made at the production stage or by a rogue seller who assembled one iPhone out of two without taking into account the Touch ID sensor being tied to “their” processor, the phone will still have to be taken to a service center.

With the customization of the action, the features in each application are more than covered by the convenience, speed and optimization of the purchase processes. Although the possibility of a marriage that can bring trouble is not excluded.

Touch ID - what is it and how to use the technology this question is asked sooner or later by the owners of Apple technology.

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Technology Benefits

Among the benefits that Touch ID provides, it should be noted:

high response speed, due to the minimum number of operations;
complete confidentiality important information, which can only be accessed by the owner of the device;
the ability to authorize the user in a number of applications. To date, work with technology is supported by many programs. For example, the 1Password password vault, the DayOne diary service, and the Documents file manager;
the use of mobile gadgets instead of bank cards when paying for purchases.

Rice. 2. Payment for the purchase at iPhone help.

Setting up Touch ID

The technology does not provide the user with the ability to quickly enable all its functions - it is not activated on a new, just purchased phone.

And in order to perform the initial setup mobile phone or tablet, follow these steps:

Wipe the Home button and your fingers to avoid distorting the fingerprints in the process of identifying them;
Enter a password that can be used if you can't unlock your device with Touch ID for some reason. The password request occurs 2 days after the last unlock occurred;
Picking up the device in the same way as with normal use of a smartphone or tablet, put your finger on the Home button;
Keeping your hand in the same position, wait for a slight vibration of the device or a sound, which is a signal that the first stage of setup is completed.

After that, the gadget can only be unlocked by the person who did the setup.

Access can be obtained by bringing the smartphone or tablet out of sleep mode (by pressing one of the buttons on the case) and bringing your finger to the sensor.

Rice. 3. To access the iPhone, just press the Home button with your finger

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Authorization in services

Identification in services and programs using Touch ID is configured as follows:

The smartphone (tablet) settings section opens;
The item "Touch ID and password" is selected;
The sub-item "iTunes Store, App Store" is activated.

After that, the iOS operating system downloads the necessary add-ons to the device and reports the need for additional authorization.

The procedure for fingerprint identification is given separately for each of the applications that will be signed in using Touch ID.

Although it will take less time to set up. By the way, you can read on our site how to distribute the Internet from your phone.

Usage problems

Although the access technology makes them more convenient to use, sometimes there are problems logging into the operating system.

There are only three main reasons for the appearance of problems:

The pad of your finger or the button itself is dirty. The issue is solved by thorough cleaning of the sensor surface and hands;
software problems. To avoid them, authorization should be provided using the image of two fingers at once. If this could not be done before the appearance of a malfunction, the situation is corrected by giving the device to the service for flashing;
factory marriage - the reason is not too frequent, but also occurring. A symptom of the problem is the complete lack of reaction to the touch of a finger on the Home button and the inability to restart the smartphone. In this case, the phone also needs to be taken to a service center.

Rice. 4. A dirty button is one of the reasons for incorrect scanning.

Problems with the settings of the technology are compensated by its capabilities. Such as speed and convenience of work, optimization of payment processes and no need to remember a password. And failures are rare.

How to improve Touch ID

This option has been present in most Apple devices since the seventh generation, but not many users know how to properly configure the technology and solve problems that arise with it.

Features of working with technology

You can prevent problems using Touch ID technology and a biometric sensor by observing certain requirements.

First of all, this concerns the setting of the sensor, which cannot always perceive prints applied at a different angle or incompletely.

The finger should be applied several times, turning it over the surface of the Home button. In addition, the technology allows you to store 5 prints in memory at once.

Therefore, the owner can remember, for example, both thumb and forefinger, and one more - for example, the ring or little finger.

As a result, the efficiency of scanning fingerprints increases by about 1.5 times.

You should also carry out additional settings - the so-called "training" Touch ID:

Open system security settings;
Enter user password;
Apply fingers one by one to the surface of the sensor;
Perform the procedure several times, thus increasing the accuracy of the scan.

Another way is to intentionally enter the fingerprints at the wrong angles - ones that are unlikely to be used when unlocking.

In this case, you should hold your smartphone or tablet in your hand as naturally as possible, and not trying to get the perfect image of the picture.

In addition, during the Touch ID setup process, you should touch not only the sensor, but also the metal ring.

This also makes it possible to increase the likelihood of recognition of a finger, especially one applied quickly and briefly.

Rice. 5. When setting up the Touch ID option, the smartphone is required to be held naturally

conclusions

The use of Touch ID technology is one of the best ways to protect information - because, unlike a password and even a graphic code, fingerprints cannot be stolen or faked.
And, thanks to the customization features, the user can make logging into the system much more convenient and faster. And subsequently choose devices that also use biometric services with fingerprint verification for access - after all, following Apple, other companies are starting to actively use the technology.

What is Touch ID: features and benefits of using technology

Touch ID is the official name of the fingerprint reader found on the iPhone 5s, iPhone 6, and iPhone 6 Plus, as well as iPad tablets mini 3, iPad mini 4, iPad Air 2 and iPad Pro. Apple claims that the iPhone 6s and iPhone 6s Plus models have a newer version of Touch ID installed, and users on the forums claim that Touch ID often does not work, both “old” and new.

Touch ID is a useful solution, of course, not only from a marketing point of view, but also from a purely practical one.

Users can use it to unlock their iPhones and iPads, log into accounts in various online services, and even pay for purchases using Apple Pay.

But only if Touch ID is working properly. But, unfortunately, like any other electronics, this one is also sometimes capricious. Therefore, let's find out.

To begin with, we note that if problems with Touch ID started on your Apple device after a recent update to iOS 9 and / or even newer versions of it, then most likely you may need to downgrade (i.e. roll back the system to the previous version), or if the problems are not so critical, then it is better to wait for the next update.

With other fingerprint scanner problems in iPhones from 5s and newer, as well as in iPads mini 3, mini 4, Pro and Air 2, you can try to figure it out, so to speak, on your own and even at home. Fortunately, there are not very many such problems, and ways to eliminate them are already known. So if:

Touch ID Not Working - Crash

If Touch ID fails, then a simple reconfiguration is recommended to deal with this trouble. In other words, you need to re-teach your iPhone (or iPad) to recognize your fingerprint. Since the advent of scanners, Apple has regularly updated their software so that smartphones and tablets of users remember the “fingers” of their owners longer and better.

Radical optimization seems to have been carried out back in iOS 8, but, as practice shows, if you do not refresh the print, then over time (from a month or longer), Touch ID fails one way or another, but it happens. The reasons can be very different, but, as a rule, they are purely cosmetic in nature: slight “wear and tear” of the print itself, dry skin of the finger, etc.

Therefore, if Touch ID suddenly fails, then first update the fingerprint in the memory of your smartphone or tablet. But first, you should gently wipe the surface of the scanner and wash your hands. Next we go to Settings ", then - in" Touch ID and password ". We delete old prints with a swipe across the screen from right to left. After that, tap " Add fingerprint ”and again carry out the standard procedure for entering a fingerprint according to the instructions.

Touch ID not working in App Store

This is also a notable problem. Most often, the reason that the scanner stops working with the App Store is also a cosmetic factor, but often the problem is due to software failures. Some users complain that with iOS 8.3, Touch ID is simply not displayed in the App Store.

In such and similar cases, do the following:

click " Settings » -> « Touch ID and password «;

In chapter " Using Touch ID » turn off « App Store, iTunes Store «;

reboot iPhone (or iPad);

back again to "Settings" -> "Touch ID and password" and include " App Store, iTunes Store «.

After that, the Touch ID bug in the App Store should fix itself. We also remind you that if you have not bought anything in the App Store within 24 hours, then the system will require a password at the entrance.

Touch ID not working at all

Of course, the possibility that the fingerprint scanner is out of order also exists. Although users rarely complain about such breakdowns. If, after updating the fingerprint, Touch ID did not work properly, then you can try a “hard reset” by creating a backup first. If the problem is software in nature, then a hard reset should fix it. Otherwise, you will have to visit a service center, since it is unlikely that you can do without qualified diagnostics.

Touch ID does not work in winter or cold

Statistics show that at low temperatures, the fingerprint scanner in the iPhone and iPad fails more often. The problem, again, in most cases has a simple explanation. The fact is that in cold weather, the papillary pattern of the fingers changes. It's hard to see these changes with the naked eye, but Touch ID notices them and starts to fail. As you probably already guessed, the trouble is also treated by updating the fingerprint. But you can do it even easier and enter a special “winter” imprint into the device’s memory, i.e. scan the finger pattern immediately from the cold. True, they say that both methods only partially solve the problem, but it’s still worth trying.

Touch ID doesn't work when it's dirty or wet

Well, there is not much to explain here. It is clear that moisture or dirt (whether on the skin of the finger or on the surface of the scanner) is very effective in preventing any fingerprint from being scanned. Therefore, if there are excess wet and/or dirty substances on the scanner, it is better to wipe it with a dry, clean cloth. And the finger must be washed (you can even with your hands). However, you should not overdo it with water, because if you keep your hands in water for a long time, then the fingertips will wrinkle and the papillary pattern will change for a while. Apple claims that in the new iPhone 6s and iPhone 6s Plus, Touch ID works better with wet skin, but the manufacturer still does not recommend using the scanner with wet hands.