Mts system is temporarily unavailable what to do. Subscription is temporarily unavailable which means mts. What does it mean "the subscriber's phone is temporarily unavailable." How to solve all communication issues in the "My MTS" application

The MTS operator has released a new mobile application for self-service of its subscribers called "My MTS". The old one - "MTS Service" is still alive and available for installation, but its service will be discontinued from January 18, 2016.

"My MTS":

Let me remind you this program available for various mobile devices - Android, iOS and Windows Phone... With it, you can:

Manage your account and tariff plan
See the balance and consumption of packages (minutes, SMS, traffic)
Order detailing
Activate and deactivate services and options
Manage content (subscriptions)
Use the "MTS Bonus" program
Use the "Mobile ticket" service (if you have NFC and an appropriate SIM card)
Pay the bill
And something else.

The app is, of course, free. On my own behalf, I recommend it to all MTS subscribers - it is really very convenient and clear. The need to strain the call center with calls will decrease significantly. A kind of Personal Account (Internet Assistant) right in your mobile. It's a pity that for a number of functions, the application transfers us to the operator's website in the device's browser, and does not execute them in its own interface.

Actually, the main advantage of the My MTS application is viewing the consumption of minutes, SMS-messages and Internet traffic. Their statistics are visible immediately after opening it. To update the data - just swipe down from the top (like in a mobile browser).

I rarely used the rest of the functions in it (earlier in the MTS Service). Except that you can pay your account by card without getting up from the couch. However, everyone has their own needs and concepts of convenience. The full list of program features can be seen from the screenshot:

Accordingly, with its help, you can change the tariff and connect the service you need, and familiarize yourself with the costs.

However, not all functionality in "My MTS" is still complete. For example, not all rewards are available in the "Bonuses" section. For example, I did not find the option "Zero without borders_bonus" here. However, it is still present in the stationary web-interface of MTS Bonus. Keep in mind.

"My MTS" vs. MTS Service: differences

Actually, the only significant difference I noticed between the old and the new application is entering the security code (PIN - 3 attempts) when starting My MTS. Otherwise, everything is the same as in MTS Service. Minimal design differences (see the first 2 screenshots above and find 10 differences).

True, after installing My MTS, unlike MTS Service, I was only able to log in to it yesterday on the 4th attempt: “The service is temporarily unavailable. Please try to log in later. " In the spirit of MTS.

The question is: why was it then necessary to produce a new application, instead of a banal update of the old one? The ways of MTS are inscrutable. They know better.

However, a minimum of body movements is required from us - just put “My MTS” on your smartphone or tablet and use it to your health.

Articles and Life Hacks

Many people want to know when they hear “MTS subscriber is temporarily unavailable”, what this phrase means. Most often, these words mean that the subscriber's mobile device is turned off and cannot receive incoming calls.

Why is this happening? And how can you fix the situation if, for example, you are waiting for an important call, but the communication signal leaves much to be desired?

Subscriber unavailable due to station overload

The inaccessibility of the MTS number may be caused by the heavy workload of the base station. For example, during public festivities, everyone calls each other, communication lines are congested, and some subscribers may become out of range.
A similar situation can be observed in a traffic jam in a city with a population of over one million. There can be two reasons at once - line congestion and interference for a good signal level caused by a large congestion of cars.
As soon as the traffic jam clears up, the phone will start picking up a good signal again, and the owners of MTS numbers will again be available for calls.

The subscriber is unavailable because the phone is frozen

This phrase may be heard due to a malfunction of the mobile device.

This often happens while using an application. If your device does not have enough free memory, and you have installed another third-party program, then some processes on your phone may freeze.

To become within the network access zone again, you just need to restart the working device, and the problem will be solved automatically.

The subscriber is unavailable due to Internet access

Those MTS subscribers who actively use a mobile phone to access the Global Network risk being unavailable for incoming calls for some time.

But this is a one-time phenomenon, so if you once again dial the number that you could not get through due to the use of the Internet, then the next time the connection will definitely occur.

This problem is observed not only in MTS, but also in other mobile operators.

Are you tired of constantly writing off funds from your mobile phone? Tired of news subscriptions and entertainment such as "Anecdotes" or "Humor"? - You are invited to disable all existing services on a paid basis in your mobile phone, in order to save significant amounts of money on mobile payments.

To rid yourself of paid options and services on MTS, you can:

Call on toll free number MTS 0890. Here you can follow the instructions of the autoinformer, or contact the operator;
Disable all services in the Personal Cabinet via the Internet Assistant;
Contact the MTS salon with a passport.

For a list of paid options and methods for disabling them, see below.

If you want to know how to disable paid MTS services, you are invited to familiarize yourself with the information below, which will help every interested visitor in solving these problems. The portal site has created detailed descriptions of effective ways by which you can always turn off paid subscriptions on your cell phone.

IMPORTANT: Do not forget that information may become outdated over time, so it will not always be possible to solve problems with the methods described below. That is why you are invited to refer to the official portal of MTS LLC for the most recent information in case you visited our project after the data became irrelevant.

How to remove paid MTS services: detailed solutions to the problem

Today, the number 1 mobile operator in Russia offers each subscriber several possible and equally effective ways with which you can deactivate all paid subscriptions on your phone.

Call to technical support. Perhaps, this option will be one of the most reliable, because, as they say, “on the spot”, a telecom operator will always be able to solve matters faster than you will try to independently step over the issue of deactivating paid services. So, dial on your phone a number like "0890" + "0" and wait for the operator's answer.

IMPORTANT: Do not forget that, as a rule, the dialing time is very long, since thousands of subscribers can dial up to the operator at the same time as you. Be patient, wait. They will answer you and help you solve the problem.

Paid services can be checked through working with an autoinformer. Dial the number "0890" on the phone. As soon as the information robot answers you, get ready to listen to all the commands available in the system to carry out operations. Among them you will hear what numbers you need to dial in order to check the status of paid subscriptions. However, you will be able to determine what you need to click in order to disable paid subscriptions on your phone.
Contacting the office of MTS LLC. This option, like option # 1, will also be extremely effective, since employees will always come to the rescue of a subscriber who is interested in solving the problem. Remember that before leaving the house, you must take your passport or driver's license with you, because "on the spot" you will be asked to present any document proving your identity. As soon as the necessary nuances are settled, all the necessary paid subscriptions on your phone will be removed.
You can withdraw paid services through the "Internet Assistant" system. To do this, you need to go to the official portal of MTS LLC, where at the top enter your login and password (issued during registration). Then you will be taken to the options page. Next, on it, select "Services and services", followed by "Services and services management" and cancel all paid or free subscriptions that are present on your personal number.
You can also cancel paid services on MTS by sending the required SMS message to the number "8111" with the text like "1" - to receive information about paid subscriptions on your number. "0" - to get information about the status of free subscriptions on your phone.
And finally, we come to the final option for disabling services called "USSD request". Below we provide a detailed list of key combinations that will help each subscriber refuse to provide one or another option on a paid basis:

Removing connected paid services means saving money

Of course, to stop using paid services on your mobile phone in time means to significantly save your money resources. Agree, for what purposes do you need "Anecdotes" or "Humor" if you do not read them? Perhaps, in Moscow - a city crowded and congested with public transport - such services are useful in the form of distraction from the constant hustle and bustle and "crush", but in smaller cities such services are extremely inappropriate.

Service mobile operator MTS Locator makes it easy to track the coordinates of another subscriber, even if he uses a push-button telephone. Information is displayed directly on the card or comes in a text message. This does not require the Internet or satellite connection.

About the service

Using the "Locator" option, you can see the location of MTS, MegaFon or Beeline subscribers. The main thing is that the user should be in the network coverage area at the time of tracking. Information is shown in real time. You can get data using several methods that do not take much time:

Messages.
On the site.
In the application.
To a telephone with Internet access.

The service is convenient for parents who need to look after their children. For managers, logisticians and other MTS users who need to determine the coordinates. The price of the service is not high, it is 100 rubles. Payment is made automatically, every month from the main balance. For this amount, you can send 100 requests to determine the location. Those who subscribed to the service for the first time can use it free of charge for 2 weeks.

How to use?

Using the "Locator" subscribers can almost instantly receive data on the location of another person. All data is derived from technical data that is transmitted from mobile device to communication stations. The more stations there are, the higher the accuracy of the determination.

To start using the service, you will need to obtain consent from an MTS subscriber. To do this, you need to add it to the list of searched, using a message. The body of the letter contains the name and phone number. Data is sent to 6677, if the service is inactive, then it connects immediately. After sending SMS, another person receives a request to confirm the tracking.

When using the service, you can send many SMS requests of a different nature. All of them are sent by service phone 6677.

Those who have already activated the service can check the coordinates using the WHERE NAME request. In response, an SMS comes with a link to the map. There are other kinds of commands:

WHOM - view the list of people you are looking for.
DELETE NAME - the request removes the user from the searched list.
PACKAGE - view the remainder of the available requests.
PACKAGE INCLUDE - activates the service if it was temporarily blocked.
PACKAGE STOP - disables the service for a certain period of time.
OFF - complete deactivation of the service; using the command, all searched numbers are deleted.

Information on other requests is presented on the MTS operator's website. In addition to the described commands, there are those that can be used by the desired subscribers:

ALWAYS - the ability to constantly receive a notification that someone wants to determine the coordinates opens.
NEVER - deactivates tracking notifications
PAUSE - a temporary ban on tracking is placed.
PROD - disables the temporary stop of the search.
WHO - you can find out exactly who is following the number.
STOP - all permissions are removed.
STOP NUMBER - certain contacts are deleted who can track them.

There are many requests, and all of them are difficult to remember. It is much more convenient to use the site of the Locator service or a special application for smartphones.

Connection

To activate the option, you will need to perform several actions:

First you need to get permission from another subscriber. He must agree to determine his coordinates. You will need to send an SMS by phone 6677, indicating the "client's name and phone number" in the body of the letter.
After sending, the desired subscriber receives a notification, to which you can give a positive or negative answer. Upon confirmation action, the service is automatically activated.

You can use the service via the Internet. To do this, you need to know the username and password. To open access, the word "Login" is sent by phone 7888. The fastest and easiest connection is via a request * 111 * 788 # .

Connection can be made through Personal Area or the mobile application "My MTS". First, register in the system, then go to the section with tariffs and options, find "Locator" and press the connect button.

How to disable Latitude on MTS?

Possible deactivation methods include:

Send a text message with the word OFF or OFF to number 6677. When using a combination, the option is disabled and the list of monitored subscribers is deleted.
You can use your personal account or "My MTS" for quick deactivation.
If difficulties arise, you must contact the support service by phone 0890 or personally go to the MTS salon. Employees of the company will help to make a disconnection, the main thing is to have a passport with you for personal identification.

If the service is needed in the future, it is recommended to temporarily suspend it in order to save the list of searched subscribers.

At any point of VivaCell-MTS 3G coverage.

CONNECTION QUESTIONS

ABOUT MOBILE BROADBAND INTERNET

How fast is mobile broadband internet speed?

The speed depends on the coverage of the broadband network (3G or 3.5G). Even if you are in a 3G coverage area, the internet speed may change depending on the conditions. mobile broadband is a wireless service (for example, nearby electrical interference can interfere with the signal). Usually, in the description of your tariff plan the maximum speed is indicated, which means that the speed that will be available in your area may be lower.

Also, it is worth noting that even with a 3G signal, using the phone as a modem instead of a special USB modem can reduce the maximum data transfer speed, especially if you connect the phone to a computer using Bluetooth.

Is your mobile broadband internet speed sufficient for online gaming?

Mobile broadband internet can be used for online games, but the quality of the game will greatly depend on the quality of the signal you receive. Mobile broadband generally has a higher latency rate than fixed broadband, which can play a role if you are playing a responsive online game. To ensure proper gaming, the time it takes for data from your computer to reach the game server and back (also known as "ping" or response time) should be between 100 and 500 milliseconds. Under good conditions, the latency of a mobile broadband internet signal can be negligible - up to 50 milliseconds - in which even high-speed shooting games are possible, however weak signal it can be over 500 milliseconds when only strategy games like World of Warcraft can be played.